Pro Shop Sales & Customer Service - Glen View Club - Golf, IL
(2021-06 - 2023-08)
Host of the 1904 U.S. Open
- Assisted with pro shop closing procedures, register balancing, and daily operations.
- Managed Ship Sticks and member special orders, ensuring timely delivery and clear communication.
- Handled handicap inquiries and scoring for club tournaments; supported weekly league operations.
- Tagged, priced, and merchandised apparel and golf gear with attention to club branding and member preferences.
- Scheduled tee times, answered phones, and greeted members with prompt, friendly service.
- Built rapport with long-time members while maintaining the professional, historic reputation of a championship-level club.
Golf Operations Associate - NCR Country Club - Kettering, OH
(2023-01)
Host of the 1969 PGA Championship
- Delivered personalized customer service for high-profile club members and guests.
- Managed bag room operations and maintained top-tier equipment standards.
- Oversaw the cart fleet and support seamless tee times in a high-traffic, championship-level environment.
- Fostered strong member relationships through professional, attentive service.
Merchandise Associate - Cincinnati Open — Professional Tennis Tournament
(2025-06 - 2025-08)
- Operated cash registers and handled transactions through the POS system during high-traffic event days
- Folded and organized apparel to keep displays neat and fully stocked throughout the day
- Greeted guests, answered questions, and directed shoppers to merchandise areas or fitting rooms
- Assisted customers in changing rooms and ensured a positive, efficient shopping experience
- Supported team members with restocking and maintaining a clean, organized sales floor
