Brooke Buckberry
Psychiatric Inpatient Technician
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About
Detail-oriented marketing graduate with experience in confidential healthcare settings and high-volume customer service. Skilled in professional communication, accurate documentation, organization, and handling sensitive interactions with discretion. Seeking to contribute dependable administrative and client-service support as a Legal Assistant.
Experience
Psychiatric Inpatient Technician - Pine Rest Christian Mental Health Services
(2026-04 - 2026-09)
- Maintained patient confidentiality and professional boundaries in a sensitive healthcare environment.
- Documented observations accurately and followed established safety and reporting procedures.
- Communicated clearly with patients and multidisciplinary staff in time-sensitive situations.
- Balanced competing priorities while remaining composed, attentive, and dependable.
Barista - Coffee Beanery - Brighton, MI
(2023 - 2026-09)
- Provided responsive customer service and resolved routine concerns professionally.
- Processed transactions accurately and coordinated tasks during high-volume shifts.
- Maintained organized work areas and collaborated with colleagues to meet daily needs.
Barista - Starbucks - Green Oak, MI
(2022 - 2023)
- Assisted customers in a fast-paced setting while maintaining accuracy and service standards.
- Supported onboarding of new team members and communicated procedures clearly.
Team Member - Tropical Smoothie Café - South Lyon, MI
(2021 - 2022)
- Supported customer transactions, inventory organization, and daily operational tasks.
Education
Bachelor of Business Administration - Marketing - Grand Valley State University
High School Diploma - Charyl Stockwell Preparatory Academy
