Brooke Capps

Senior living executive with more than 15 years of progressive leadership experience in assisted living, memory care, and independent living communities. Proven ability to oversee large multi‑building campuses, lead multidisciplinary teams, and maintain full regulatory compliance while delivering high quality resident care and services. Experienced in financial oversight, operational management, staffing leadership, and driving occupancy and revenue performance.

Known for building strong teams, solving complex operational challenges, and creating positive living environments for residents and families.

Executive Director at Colonial Vista Senior Living (2024-08 – Present)

• Oversee operations of a large multi‑building senior living community with 176 apartments including independent and assisted living.
• Lead and support approximately 50 employees across multiple departments including health services, dining, housekeeping, maintenance, and administration.
• Responsible for financial oversight including operating budgets, labor management, and revenue performance.
• Ensure full compliance with Washington State assisted living regulations and licensing requirements.
• Direct operational planning, staffing strategies, and service delivery to maintain a high quality resident experience.
• Collaborate with leadership teams to improve efficiency, occupancy, and overall operational performance.

Assisted Executive Director at Highgate Senior Living (2022-09 – 2024-07)

• Supported executive leadership in managing community operations, financial performance, and regulatory compliance.
• Assisted in monitoring labor budgets, payroll processes, accounts payable/receivable, and resident billing.
• Partnered with sales and marketing teams to support occupancy growth and community outreach.
• Helped lead licensing surveys and regulatory reviews while ensuring departmental compliance with state regulations.
• Facilitated employee training programs and monitored completion of required staff education.

Residential Care Coordinator at Highgate Senior Living (2017-11 – 2022-09)

• Oversaw care and services provided to assisted living and memory care residents.
• Supervised care partners including hiring, training, scheduling, and performance management.
• Coordinated resident service plans and collaborated with families regarding care needs and changes.
• Managed labor budgets and ensured proper staffing coverage 24 hours a day.
• Advocated for memory care residents and ensured consistent service quality.

Certified Medication Aide at Highgate Senior Living (2017-10 – 2018-11)

• Administered medications and assisted residents with activities of daily living while monitoring health changes and communicating concerns to clinical leadership.

Payroll and Tax Associate at Eagle Group (2016-11 – 2017-09)

• Processed payroll for multiple locations while reconciling benefits deductions and ensuring compliance with federal, state, and local payroll tax requirements.

Administrative Programs Officer at Oklahoma Department of Corrections (2013-08 – 2014-12)

• Managed operational procedures, inventory systems, and administrative functions while supervising support staff.

Secretary III at Oklahoma Department of Corrections (2011-05 – 2013-07)

• Provided administrative support to senior leadership including the Deputy Warden and Chief of Security.

High School Diploma