Supervisor at L.A. Burdick (2023-11 – 2024-05)
- Demonstrated in-depth knowledge of espresso-based drinks, seasonal specials and retail inventory.
- Used strong deductive reasoning and active listening to tailor product recommendations for guests.
- Responsible for delegating tasks to employees based on individual skill set and daily responsibilities.
- Store key holder responsible for opening and closing procedures, including till balancing and banking.
- Specialized in customer relations, including conflict resolution and handling high-end clientele.
- Demonstrated cross-functional leadership with a deep understanding of all roles within the store.
Barista at Alia's Coffee House (2025-05 – 2025-09)
- Maintained a clean work environment within the kitchen, cafe, and lobby.
- Built strong connections with regulars and delivered friendly and fast communication with customers.
- Prepared and served espresso-based beverages accurately and efficiently.
Barista at Java Hyde Park (2025-09 – Present)
- Ensures quality control regarding recipes for drinks, food, and company policies.
- Successfully assists with the training and onboarding of new employees.
- Trusted with opening and closing procedures, including cash handling and securing the premises.
- Maintains a clean and efficient work environment while effectively serving 200+ guests daily.
