Brouke

I have almost 28 years of experience and an immense passion for the culinary and hospitality industry. I'm detail oriented with exceptional customer service, communication and problem solving skills. I'm honest, reliable, a very quick learner and am looking to utilize my skill set and grow within an amazing company.

Willing to relocate: Anywhere. Authorized to work in the US for any employer

Lead Expeditor at Mezzaluna Pasteria (2025-01 – Present)

• Extensive menu knowledge, portion control, garnish prep, kitchen operations, guest interactions and complaints, overseeing of coursing out meals, expediting 3 passes

Lead Expeditor at Ruth's Chris (2024-01 – 2024-12)

• Extensive menu knowledge, garnish prep, kitchen operations, communication point between FOH and BOH

Lead Banquet Server at Crystal Bridges (2022-01 – 2024-12)

• Set-up and breakdown of events, menu and alcohol knowledge, catering to high end clientele, training and overseeing of staff, bartending, direct communication with the chef and coordinator, overseeing of the venue during the event

COVID SHUTDOWN (2020-01 – 2022-12)

Lead Server at Pressroom (2019-01 – 2020-12)

• Cash handling, menu and alcohol knowledge, guest interactions and all other basic serving duties

Lead Server & Banquet Server at Crabbys Seafood Bar & Grill (2017-01 – 2019-12)

• Cash handling, menu and alcohol knowledge, guest interactions, set-up and breakdown of banquets and all other basic serving duties

Lead Server / Bar back / Line cook at Bar Louie (Park Street) (2014-01 – 2017-12)

• Extensive menu and alcohol knowledge, kitchen operations, prep/back line, bartending, cash handling, guest interactions and complaints (including high end clientele), open and closing procedures, emergency procedures, training new staff, floating positions when needed and all other basic restaurant duties

Opening Manager at Jimmy John's (2012-01 – 2014-12)

• Extensive menu knowledge, opening procedures, emergency procedures, cash handling, scheduling, all prep, catering and coordinating company events, guest interactions/complaints and all other basic restaurant duties

Front Desk Manager at Quality Inn and Suites (2010-01 – 2012-12)

• Checking guests in/out, cash handling, emergency procedures, overseeing of nightly hotel operations, scheduling, payroll, overseeing of staff, customer service and communication between GM and staff

Data Entry Specialist at Caring & Sharing (2007-01 – 2010-12)

• Data entry, interviewing potential recipients, obtaining donations from contributors, marketing for company events, extensive knowledge of recipient/program guidelines and standards, sorting and packaging products, dispersing awarded packages, and customer service

Bachelor of Arts in Criminal Justice and Sociology – University of Arkansas (2015-01 – 2026-12)

Associate's degree in Criminology – Arkansas State University (2009-01 – 2011-12)

Certification in Emergency Medical Technician – North Arkansas Community College (2004-01 – 2005-12)