Accounts Manager - Arrowhead Property Services - Watertown, CT
(2023-01)
- Managed accounts and service schedules for multiple residential and commercial properties, ensuring accurate tracking of services, billing alignment client records
- Maintained detailed documentation of service plans, material usage, and customer requirements across multiple properties
- Designed service and fertilizer programs based on client needs, demonstrating analytical planning and awareness
- Trained and supervised new staff while maintaining operational efficiency and quality control standards
- Operated equipment and managed logistics in a deadline-driven, high-responsibility environment
Emergency Medical Technician - Trinity Health of New England - Hartford, CT
(2025-03 - 2025-10)
- Maintained accurate, timely documentation of medical procedures, patient data, and incident reports, ensuring compliance with regulatory standards
- Handled confidential patient information in compliance with HIPAA, demonstrating discretion and integrity with sensitive data
- Managed logistics and multitasking in high-pressure environments, supporting quick decision-making and precise follow-through
- Communicated effectively with diverse stakeholders, including hospitals, dispatchers, and families, building strong interpersonal and problem-solving skills
- Operated within structured protocols, following detailed checklists and documentation processes with strict adherence to policy
Owner/Operations Manager - CT Weed And Seed - New Haven County, CT
(2023-01)
- Manage client accounts, scheduling, and service records for residential and commercial customers
- Handle invoicing, payment tracking, and customer communications
- Maintain detailed documentation for pesticide applications and regulatory compliance
- Coordinate service workflows, route planning, and equipment logistics
- Provide customer service, estimates, and ongoing account management
Landscape Technician - TruGreen - Danbury, CT
(2019-01 - 2023-12)
- Maintained detailed service records, chemical logs, and compliance documentation for regulated lawn treatment applications
- Performed daily inspections and safety checks on commercial vehicles and equipment
- Achieved high customer retention through consistent service accuracy and professional client interaction
- Managed chemical storage, mixing, and application within safety and regulatory guidelines
Wildland Firefighter - First Strike Environmental - Roseburg, OR
(2024-06 - 2024-10)
- Operated within a 20-person team executing high-risk operations requiring strict adherence to procedures, documentation, and safety compliance
- Conducted daily equipment inspections, maintenance logs, and operational readiness checks
- Worked in high-stress, time-sensitive environments requiring accuracy, accountability, and disciplined execution
- Supported multi-department operations including local, state, and federal partners
- Maintained operational records and followed structured command systems (ICS protocols)
Infantry Rifleman - United States Marine Corps Reserves
(2018-01 - 2023-12)
- Operated in structured, compliance-driven environments requiring strict adherence to procedures and documentation standards
- Led small teams during operations, ensuring accountability, task completion, and operational discipline
- Maintained equipment accountability, reporting accuracy, and adherence to Standard Operating Procedures (SOPs)
- Developed strong organizational skills, attention to detail, and performance under pressure
Warehouse Associate - Macy's Distribution Center - Cheshire, CT
(2015-03 - 2018-10)
- Accurately picked and processed high-volume inventory orders using warehouse management systems
- Operated forklift and scanning systems to track inventory and maintain precise records
- Met daily productivity and accuracy targets in a fast-paced, process driven environment
- Followed strict safety, documentation, and operational procedures
- Collaborated with team members to ensure timely order fulfillment and workflow efficiency
Pharmacy Cashier - Bunker Hill Pharmacy - Waterbury, CT
(2009-01 - 2015-12)
- Processed cash and card transactions with high accuracy
- Assisted customers and handled sensitive transactions in a regulated environment
- Maintained records and followed strict compliance procedures
