Bryan Peterson

Over 20 years of expertise in steering complex infrastructure projects. Adept at problem-solving, ensuring system stability, and maximizing reliability. Tenacious in pursuit of root cause. Recognized for strong leadership, effective communication, and collaboration skills. Proven track record in implementing hands-on mentoring strategies for project success. Excels in optimizing IT architecture, virtualization, automation, and cybersecurity.

Certified Linux

Administrator and ITIL professional with a passion for driving innovation and efficiency.

• Consolidated GitLab Enterprise instances post-merger, achieving a 30% reduction in operating costs.
• Orchestrated a fleet of 20+ new gitlab-runners, significantly improving configuration consistency and accelerating deployment times from hours to minutes.
• Established rigorous security hardening standards, achieving full compliance with industry standards.
• Developed and deployed PowerShell and bash scripts, automating routine tasks for Active Directory, Docker, Azure, and Office365, reducing manual workload by approximately 40%.
• Headed a team of 12 Tier 1 technicians spanning 6 states and Costa Rica, introduced new procedures and reducing ticket resolution times, decreasing escalations by over 20%, and improving customer satisfaction at least 10%.
• Programmatically audited security configuration baselines using CIS-CAT Pro Dashboard, ensuring compliance with NIST standards on 1,600+ servers.
• Automated patch management with Microsoft Endpoint Configuration Manager (MECM), reducing vulnerability exposure and ensuring timely application of security patches for over 3,500 Windows clients.
• Implemented RSA SecurID Authentication Manager for 2FA, enabling over 1,300 physicians to electronically prescribe controlled substances (ePCS), qualifying the University for Meaningful Use financial incentives.
• Launched x86 virtualization, achieving a server consolidation ratio of 4:1, preventing project cancellations.
• Developed and applied a comprehensive disaster recovery plan for Tier 1 servers, conducting annual simulations for readiness.
• Successfully secured budgets of $3.25m (capital) and $1.25m (operating) during economic challenges, ensuring uninterrupted support for critical healthcare systems.
• Reduced system downtime by 20% through proactive monitoring solutions including HP OpenView, Network Node Manager, SolarWinds, Nagios, and Splunk, continuously monitoring events, and system resource utilization improving stability by promptly detecting, alerting, and affording resolution of issues before escalation.
• Administered over 300 Unix servers, and nearly 30 Windows servers, leveraging centralized management using Ansible and MECM, respectively, for automation.
• Designed a perfSONAR mesh, deploying 70+ sensors, providing near real-time network performance awareness for substantial network re-architecture projects, revealing insights into packet loss, throughput, and latency for TCP and UDP protocols between at least 12 points of presence or security zones.
• Improved data backup capacity and reliability, upgrading with high-capacity enterprise software and storage.
• Introduced Unix clusters with Veritas Cluster Server (VCS) and IBM PowerHA System Mirror, delivering high availability to more than 5 patient care systems and Oracle databases.

Bachelor of Science, Business Administration

University of Utah, David Eccles School of Business

Salt Lake City, UT