Bryana Dunn

Healthcare contracting and contract implementation professional with 10+ years of experience across payer and provider environments, contract lifecycle management, reimbursement analysis, regulatory compliance, audits, and process improvement.

Current Contract Implementation

Analyst with experience implementing Medicare and Individual-market agency, broker, and producer agreements; coordinating amendments, renewals, terminations, redlines, compensation updates, and regulatory changes; and partnering with Legal, Compliance, Sales, IT, and Operations. Strong background interpreting contract terms, maintaining audit-ready documentation, improving contracting workflows, and supporting high-volume, deadline-driven implementations.

Contract Implementation Analyst at Centene Corporation (2025-10 – Present)

• Lead end-to-end implementation of agency, broker, and producer agreements across Medicare and Individual lines of business, coordinating contract execution, system implementation, and regulatory requirements.
• Manage contract lifecycle activities including annual renewals, amendments, terminations, compensation and rate-sheet updates, contract notices, and implementation follow-through.
• Coordinate contract redlines and amendments with Legal and business stakeholders, track approvals and signatures, and maintain accurate version control and implementation records.
• Partner cross-functionally with Legal, Compliance, Sales, Broker Support, Compensation, Training, IT/Solutions, Finance, and Operations to resolve contracting issues and meet implementation deadlines.
• Maintain audit-ready contract documentation and master trackers covering signatures, effective dates, approvals, package details, implementation milestones, and outstanding actions.
• Perform quarterly contracting audits and recurring state and system audits to identify discrepancies, strengthen controls, and support regulatory and operational compliance.
• Support annual enrollment period readiness through contract and rate-sheet updates, implementation testing, broker communications, hierarchy blackout coordination, and post-implementation validation.
• Develop and maintain SOPs, checklists, trackers, and standardized workflows that improve consistency, visibility, and governance across contracting operations.
• Investigate licensing, appointment, onboarding, hierarchy, and readiness-to-sell issues and coordinate remediation with internal teams.
• Analyze contract language and operational impacts, identify implementation or compliance risks, and escalate issues with recommended next steps.

COBRA Specialist at Elevance Health (2025-04 – 2025-10)

• Administered COBRA continuation coverage in accordance with federal requirements, reviewing qualifying events, enrollments, eligibility, and premium payments.
• Resolved member, employer, and broker inquiries while maintaining accurate system records and supporting timely coverage decisions.

Contract Liability Analyst at HCA Healthcare – Corporate (2017-08 – 2022-03)

• Analyzed payer contracts and reimbursement methodologies to identify discrepancies and support accurate financial outcomes between payers and providers.
• Interpreted complex contract language, reimbursement terms, and payer policies to resolve billing and contractual discrepancies.
• Calculated patient and insurer financial responsibility in accordance with contract terms and reimbursement methodology.
• Trained staff on contract updates and reimbursement methodology changes to improve consistency and accuracy.

Prior Authorization Management Representative at HCA Healthcare – Corporate (2015-01 – 2017-12)

• Verified insurance eligibility and processed prior authorizations to support timely patient care and accurate payer requirements.
• Maintained accurate authorization and eligibility records in Meditech.

Bachelor of Science in Health Administration – University of Phoenix (2027-12)

Diploma – Central Gwinnett High School