Social Worker at Coventry City Council (2023-04 – Present)
- Excellent at Care Act assessments for vulnerable adults, pathway 1 and 2 discharges, setting up package of care, case management of home care, housing with care and residential patients.
- Led safeguarding investigations and protected patients' safety.
- Evaluated mental capacity in various aspects of patients' lives and led Best Interest meetings and reviews.
- Effective multi-agency team working to address issues and to provide appropriate interventions and outcomes.
- Liaised with various external agencies and supported families to help improve quality of life.
Homeless Prevention Coordinator at Rugby Borough Council (2022-12 – 2023-02)
Collaborated within a diverse local authorities using knowledge of HRA 2017, and other housing legislation to help prevent and relieve homelessness. Offered assistance, advice and solutions on housing options.
Intern Social Worker (100 Days) at Elysium Healthcare, Badby Park (2022-05 – 2022-10)
- Worked with a neurological and rehabilitation adults inpatient service with specialist complex care and treatment to adults with acquired brain injury, spinal cord, Huntington's disease, prolonged disorder of consciousness (PDoC), dementia etc.
- Facilitated Best Interest meetings with families and multi agency teams for patients who lack mental capacity.
- Recognized safeguarding incidents and reported incidents to the local authorities, family or next of kin.
- Delivered safeguarding and mental capacity assessment (MCA) trainings to both new members of staffs and as refreshers course.
- Supported patients with welfare benefit, housing application and advocating for the service users.
- Participated in MDT, reviews and feedbacks.
Intern Social Worker (75 Days) at Sweet Project (2021-07 – 2021-10)
- Managed caseload of children and families using crisis model of intervention.
- Facilitated direct work with children in need (Children Act 1989 Section 17) where different strategies were employed in working with them such as active engagement in activities, active listening and generally improving the children's well-being through service provision.
- Parents were also supported through different challenging phases and multi-agency intervention including support with welfare benefits and housing register, counselling referrals and drug abuse rehabilitation.
- Made weekly wellbeing calls to reduce isolation and improve quality of life.
Housing Officer (Information, Advice and Guidance Team) at St. Basils (2019 – 2022)
- Completed Walk-ins initial assessment
- Completed housing assessment following the Homelessness Reduction Act, 2018.
- Awarded statutory duties such as relief or prevention duty according to Homelessness Reduction Act 2017 and I wrote award decision letters to applicants.
- Carried out police checks on young people, contacted the local authorities social services team for referrals for at risks homeless young people below the age 16-25
Acting Team Manager/Service Coordinator, (Housing, Care and Support Services) at Outward (2010 – 2019)
- Worked as a service coordinator and also worked as Acting Team Manager and oversee the day-to-day running of the service.
- Good team leadership, duty allocations and partnership working with stakeholders, internal and external agencies.
- Excellent team management including managing absences, annual leave, training, disciplinary, supervision and appraisal and ensuring more staff retention.
- Budgeting responsibilities - generating income for the service through advert placement, room occupancy and focused on waste reduction. I ensured building/fire risk assessments, were carried out regularly, repairs are reported and maintenance logs were signed off.
- Maintained reputation through prompt service delivery, good client-staff relationship, service re-designing and ensured compliance with policies and procedures.
Health and Wellbeing Facilitator (Intern) at London Borough of Newham (2014 – 2015)
- Created awareness of serious health problems such as Obesity, Diabetes, mental health issues and cardiovascular diseases.
- Conducted Focus Groups interview on several health issues.
- Delivered group-based educational sessions through organised presentations to different age groups and ethnic minority groups on prevention and management of diabetes and obesity which was used to develop wellbeing programmes for the groups.
