Busetti Yaswanth

Results-driven Mortgage Loan Processor and Servicing Specialist with 3+ years of end-to-end U.S. residential mortgage operations experience at Cognizant Technology Solutions. Handles 25–35 loan files per week across the full processing lifecycle — from document intake and income/asset/employment verification through compliance review, underwriting support, and closing coordination. Concurrently manages three major client portfolios (Mr.

Cooper, Wells Fargo, Rocket Mortgage), consistently meeting SLA targets and quality KPIs. Proficient across four mortgage servicing platforms (Eagle 1, MSP, LSAMS, OneView) with expertise in WIPS, RECONS, and ATSU loan types. Two-time Spotlight Award recipient and promoted to Senior Processing Executive in recognition of sustained high performance.

Senior Processing Executive — U.S. Mortgage Operations at Cognizant Technology Solutions (2023-08 – Present)

Embedded within Cognizant's U.S. mortgage outsourcing division, supporting residential mortgage loan processing for three major U.S. lenders concurrently: Mr. Cooper, Wells Fargo, and Rocket Mortgage.

• Process 25–35 U.S. residential mortgage loan files per week across the full lifecycle — from document intake through closing support — consistently meeting weekly productivity targets and quality benchmarks.
• Review and verify borrower income, employment, tax returns, asset statements, bank statements, credit reports, and property documentation prior to underwriting submission, ensuring completeness and regulatory compliance.
• Operate across four mortgage servicing platforms — Eagle 1, MSP, LSAMS, and OneView — selecting the correct application based on loan type, escrow classification, and client-specific workflow requirements.
• Conduct quality assurance reviews on processed loan files, identifying documentation deficiencies, escalating exceptions, and following up with stakeholders for timely resolution.
• Coordinate with underwriters, title companies, lenders, and internal operations teams to resolve outstanding loan conditions and support accurate, on-time closings.
• Monitor daily and weekly pipeline reports, prioritising loan files by SLA commitment and investor deadline to sustain throughput and service level targets.
• Manage three concurrent client portfolios simultaneously, balancing competing priorities without compromising file accuracy or turnaround time.
• Contributed to team workflow improvement initiatives, reducing file rework and improving average loan processing turnaround across the pipeline.

Mortgage Loan Processor — Mr. Cooper Mortgage Services at Cognizant Technology Solutions (2023-08 – Present)

• Served as foundational training account upon joining Cognizant; built end-to-end mortgage processing proficiency across multiple loan types and servicing methods.
• Reviewed borrower documentation, verified income and asset data, and confirmed compliance with investor and regulatory guidelines to support accurate, timely loan closings.
• Developed strong working knowledge of loan file structure, documentation standards, and escrow vs. non-escrow processing distinctions.

Mortgage Loan Support Specialist at Wells Fargo (2024-01 – Present)

• Assigned as a concurrent account following strong Mr. Cooper performance, demonstrating capacity to manage multiple client workstreams simultaneously.
• Supported mortgage loan operations by reviewing files, verifying required documentation, and performing quality checks against underwriting and servicing guidelines.
• Balanced Wells Fargo loan processing responsibilities alongside Mr. Cooper obligations, sustaining productivity and accuracy across both portfolios.

Mortgage Operations Specialist at Rocket Mortgage (2025-05 – Present)

• Added as a third concurrent client account following promotion to Senior Processing Executive, reflecting continued growth in mortgage processing scope and responsibility.
• Validated loan documentation, reviewed borrower information, and identified discrepancies against company and regulatory requirements.
• Manages this account simultaneously with Mr. Cooper and Wells Fargo, meeting productivity and quality targets across all three active portfolios.

Bachelor of Hotel Management in Hotel Management – Osmania University (2019 – 2022)