C Baker

Diligent sales professional with 20+years of experience in retail, consistently exceeding sales goals and enhancing customer satisfaction. Proven track record of generating strong sales annually and leading teams to achieve significant revenue growth. Skilled in strategic planning, relationship building, and training, with a strong focus on delivering tailored solutions to meet client needs in competitive markets.

Sales Associate - La-Z-Boy Inc. - Fort Myers, FL

(2019-02 - 2026-02)

• Drive sales and consistently exceed monthly sales goals by building strong customer relationships
• Enhance customer service levels by tracking special orders, recommending financing options, and meeting clients needs
• Multitask effectively to support company operations as needed to increase revenue growth, profits, efficiency, and productivity in a highly competitive market
• Review client feedback and mentor the sales team to develop presentations to market products that best suit their business needs

Sales Associate - Rooms To Go - Fort Myers, FL

(2015-02 - 2019-01)

• Applied knowledge of the company's products and services to answer in-person and online inquiries in a timely manner
• Answered customer questions and drove sales by assessing client needs and recommending products that best fit their lifestyle and budget
• Utilized organizational and time management skills to ensure deliveries were made on time to ensure client satisfaction and retention in a competitive industry

Customer Sales Representative - Value City Furniture - Lexington, KY

(2006 - 2015)

• Greeted and assessed the needs of customers daily and recommended financing solutions to clients with additional buying power
• Generated more than $900,000 annually and consistently ranked one of the company's Top 3 sales producers meeting and exceeding client expectations
• Maximized sales by effectively communicating the benefits of add-ons including accessories, bedding, and extended warranties

Customer Sales Representative - Havertys Furniture - Lexington, KY

(2003 - 2005)

• Secured financing for customers, capitalized on upselling/cross-selling opportunities, and ranked consistently as a Top 3 producer in the company with sales exceeding more than $750,000 annually

Sales and Design Consultant - Burke's Furniture - Lexington, KY

(2001 - 2005)

Furniture sales

• Upholstery and case good sales
• Add-ons, including warranties
• Scheduling delivery and follow up

Customer Sales Representative - La-Z-Boy Inc. - Lexington, KY

(1996 - 2001)

• Leveraged sales experience to build relationships with new/existing customers, improved the gallery's layout, trained team members, and produced more than $700,000 in sales annually

Manager - O'Charleys Restaurant - Lexington, KY

(1993 - 1996)

• Led a team of 100+, managed up to 75 employees per shift, and promoted a positive work-life balance to reduce attrition rates for the store achieving growing record setting sales annually

General Manager - Pizza Hut Inc. - Lexington, KY

(1988 - 1993)

• Led operations of 7 distinct locations, created business plans, reduced labor/production costs by up to 10%, and developed budgets for stores generating over $500,000 in sales annually

Diploma - Danville high school Danville, KY

Associate's degree - Business - University of Kentucky (1984-03 - 1988-03) Lexington, KY