Dispatching Manager - Tows r us - Wasilla, AK
(2024-06)
Quotes, dispatching, customer service, payments, sales. Scheduling, HR, administrative. Collections, data entry. Organization. Travel planning.
- Managed a team of XX dispatcher drivers, overseeing their daily schedules and ensuring timely delivery of goods
- Coordinated with customers to schedule deliveries and resolve any issues or concerns
- Monitored driver performance and provided feedback for improvement, leading to an increase in on-time deliveries by XX%
- Created comprehensive training programs for dispatchers to enhance their skills in route planning, customer service, and problem-solving
- Maintained accurate records of all dispatched orders, including tracking information, proof of delivery documents, and customer feedback
Accounting - Big Dreams Transport - Wasilla, AK
(2023-11 - 2024-04)
Accounts payable, invoicing, payroll, collections.
- Maintained accurate and up-to-date records of all incoming and outgoing correspondence
- Managed the filing system, ensuring documents were properly organized and easily accessible
- Assisted in scheduling appointments, meetings, and travel arrangements for executives
- Handled incoming calls and directed them to the appropriate department or individual
- Coordinated office supplies inventory, placing orders when necessary to ensure smooth operations
- Collaborated with team members to plan and execute company events such as conferences or workshops
- Provided administrative support to multiple departments within the organization
Accounting Clerk - Swickard Auto Group - Anchorage, AK
(2022-09 - 2023-09)
Auditing deals, funding, administration, excel, billing, accounts payable and receivable.
- Performed daily financial transactions, including accounts payable and receivable, ensuring accuracy and timeliness
- Prepared monthly financial reports for management review, analyzing variances and providing recommendations for cost savings
- Conducted regular audits of financial records to identify errors or inconsistencies and implement corrective actions
- Assisted with year-end closing activities including preparing audit schedules and supporting documentation as required by auditors
- Performed daily bank reconciliations to verify accuracy of cash balances and identify any discrepancies
Admin/Accounting - Dick Smith Ford - Columbia, SC
(2020-03 - 2022-07)
Customer service, multi-phone, cash handling, warranty, filing, administrative. Key holder, open/close. Customer relations, warranty cancellation, payroll, dealer trades. Administrative
- Managed accounts payable and receivable processes, ensuring accurate and timely processing of invoices and payments
- Assisted in the preparation of financial statements by gathering data, organizing documents, and conducting research
- Maintained an organized filing system for financial records, ensuring easy retrieval of information when needed
- Managed petty cash transactions, accurately recording expenses and replenishing funds as needed
- Responded to vendor inquiries regarding payment status or invoice discrepancies in a timely manner
- Coordinated travel arrangements including flights, accommodations, transportation etc. for executives
- Organized company events including holiday parties, birthday celebrations, and team-building activities
- Screened phone calls, directed inquiries, and provided general information about the organization to callers/visitors
- Distributed incoming mail/packages/faxes/email correspondence among appropriate staff members/departments
- Assisted in the onboarding process of new employees by preparing paperwork, conducting orientations, and setting up workstations
HR Admin - Simplified Office Systems - Columbia, SC
(2018-08 - 2019-08)
Sales, admin, inventory, multi phone. Computer skills, data entry, customer service, hr administration, taking care of employees, office supplies, ordering, office management.
- Provided administrative support to the HR department, including managing calendars, scheduling meetings, and coordinating travel arrangements
- Prepared new hire paperwork and facilitated onboarding processes for new employees
- Coordinated training sessions and workshops for employees on various topics such as diversity awareness or sexual harassment prevention
- Assisted with payroll processing by verifying timesheets and updating employee information as needed
- Organized company-wide events such as holiday parties or team-building activities to promote employee engagement
