C. P.

Technical Solutions Engineering professional with 15+ years of experience delivering enterprise software platforms, APIs, and integration solutions.

Former

Microsoft engineer with experience partnering across Product, Engineering, Legal, Operations, Security, external vendors and customer-facing teams to translate complex business requirements into scalable technical solutions. Experienced driving roadmap execution, managing technical dependencies, improving platform reliability, and delivering customer-focused outcomes across large-scale systems.

Senior Software Development Engineer at Semperis (2023-07 – 2025-08)

• Developed backend services for an enterprise identity migration platform.
• Built data generation tools and automated testing environments to support migration validation and improve integration reliability.
• Designed API patterns and testing practices that improved consistency, maintainability, and development efficiency across the engineering team.
• Collaborated with product and engineering teams to understand complex migration requirements and deliver reliable solutions for enterprise customer scenarios.
• Supported adoption of AI-assisted engineering workflows and modern development practices
• Participated in technical discussions, code reviews, and troubleshooting efforts to improve product quality and customer outcomes.
• Led day to day execution and operational management
• Coached and developed engineers through mentorship, feedback, and helped the leadership team with performance management
• Delivered on roadmap for multiple feature groups across divisions, tracked project schedules, drove development of staging and implementation plans.
• Drove continuous improvements by validating use cases and writing test cases.

Software Development Engineer at Microsoft (2016-02 – 2022-12)

• Designed and developed Bing content moderation platforms supporting global search safety, compliance, and content removal workflows.
• Built backend services and customizable workflows enabling rapid processing of legal, government, and safety-related content removal requests.
• Partnered with engineering, legal, operations, and stakeholder teams to translate complex business requirements into scalable technical solutions.
• Researched new Spam detection techniques and made improvements on the existing ones which decreased the Spam rate on Bing search engine results.
• Partnered with Product, Architecture, Platform Engineering, Security, QA, and SRE teams to deliver scalable software solutions and platform improvements
• Developed systems supporting URL exclusion workflows that enabled timely removal of content from Bing search results in response to regulatory and safety requirements.
• Helped teams navigate blockers, escalations, and shifting priorities while maintaining focus on business outcomes
• Contributed to search quality initiatives, including spam detection improvements and query classification systems designed to improve user safety.
• Worked with large-scale data platforms and distributed systems technologies to support reliable production services.
• Drove sprint delivery, backlog execution, dependency coordination, risk mitigation, and production support activities.
• Contributed to hiring, onboarding, resource planning, and organizational growth
• Managed day-to-day relationships with three external technology vendors, coordinating deliverables, resolving technical issues, escalating risks, and aligning implementation timelines with Microsoft engineering teams.
• Provided expertise needed for departments to collect performance metrics, led customer support, and defined and led direct customer engagements.

Software Development Engineer at TEKsystems (2015-02 – 2015-11)

• Developed internal and external-facing applications supporting Bing content moderation operations.
• Built tools used by Microsoft teams, copyright stakeholders, and government organizations to manage content removal requests.
• Collaborated with stakeholders to understand operational needs and deliver technical solutions supporting compliance workflows.
• Maintained production systems and improved reliability of content management processes.
• Supported modernization initiatives involving cloud-native technologies, CI/CD pipelines, observability, automation, and platform operations
• Partnered with Program Management, Software Engineering, Data Scientists, Designers, and SMEs to design complex technical solutions across feature areas.

Software Design Engineer at Collabera Inc. (2013-11 – 2014-07)

• Developed reporting and debugging tools for Bing's experimentation and machine learning platforms.
• Created applications that helped engineering teams analyze experiment results and improve platform visibility.
• Collaborated with multiple engineering teams to deliver new services and improve existing systems.
• Defined success criteria and created relationships for implementing multiple feature areas for highly complex cross-functional projects. Coordinated and ensured alignment across the business..NET Software Developer at ITSource Technology (2013-08 – 2013-11)
• Developed enterprise applications and reporting solutions for a government technology initiative named Next Generation Tax System - Tax And Wage Reporting.
• Translated business requirements into technical implementations and supported application improvements.
• Troubleshot defects, implemented business rule changes, and improved system reliability.
• Worked on development of application including bug fixing, testing, and implementing business rule changes.
• Fostered strong engineering practices across software development, quality assurance, agile delivery, and operational readiness

Software Design Engineer at Collabera Inc. (2012-05 – 2013-05)

• Built reporting systems and internal web applications supporting Bing Machine Learning experimentation platforms.
• Developed tools that helped teams analyze data, track experiments, and improve engineering workflows.
• Worked in Agile teams delivering software solutions through iterative development cycles.
• Improved delivery predictability, team effectiveness, and operational stability through metrics, accountability, and continuous improvement

Software Developer at I-Con Technologies (2011-09 – 2012-03)

• Developed web services, administration panel and pages, and a reporting panel to track ROI and daily traffic for an iPhone and Android mobile application that offered coupons and discounts to people based on location.
• Led a team of engineers developing mobile application platforms, reporting tools, and administrative systems.
• Collaborated with business stakeholders to translate product requirements into technical solutions.
• Implemented social media features to increase user interaction and adoption.
• Contribute to hiring, onboarding, resource planning, and organizational growth.
• Created test tools for various smart phone screen sizes and resolutions to give users better experiences.
• Designed database systems and optimized application performance for consumer-facing applications.
• Identified and defined the relevant customer scenarios, orchestrate the engineering approach to address these, and develop the end-to-end user stories with internal and external stakeholders.

Software Technical Architect at Hertz Rent A Car (2010-03 – 2010-11)

• Designed and developed Hertz Turkey web site (hertz.com.tr) as the sole developer.
• Led the redesign and implementation of Hertz Turkey's e-commerce platform.
• Designed application architecture, database solutions, and user experience improvements.
• Worked directly with sales and business teams to understand customer workflows, pricing processes, and operational requirements.
• Improved online booking functionality and search visibility, contributing to increased online reservations.

Software Developer & Solution Delivery Consultant at 7Gen Information Technologies (2007-09 – 2010-01)

• Delivered custom software solutions for enterprise customers by gathering requirements, designing applications, and supporting implementations.
• Worked directly with customers to understand business processes and translate needs into technical solutions.
• Delivered Business Intelligence, reporting, and data integration projects for organizations including Coca-Cola, Ülker, and Istanbul Electrical Tramway and Tunnel Company.
• Supported customer implementations involving reporting platforms, enterprise applications, and data migration.
• Contributed to hiring, onboarding, resource planning, and organizational growth.

AAS in International Business & Trade – Highline College

Associate of Science (AS) in Computer Technology and Programming – Istanbul University

Computer Software – Macka Vocational and Technical High School