Library Branch Manager
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I bring strong skills in communication, leadership, research and data management, along with experience in training and reader advisory services to support diverse needs. I also leverage emotional intelligence and proficiency in Microsoft 365 (including Outlook) and Google Workspace to communicate effectively and stay highly organized.
Library Branch Manager - Greensboro Public Library - Greensboro, NC
(2024-09)
Managing public service functions, scheduling staff, and evaluating branch programs and services. Shaping the library's offerings for children, teens, and adults by developing and accessing programs. Additionally, supervise staff, ensuring that they are well-supported, trained, and working collaboratively toward library goals.
My responsibilities include working the public service desk, answering reference questions, providing readers advisory, and resolving issues related to customers' library accounts. As part of the Library's Managers Team, I collaborate on system-wide initiatives and help manage the branch budget. I engage directly with the community, assess its needs, and respond with creative and impactful solutions.
Children Services Manager - Charlotte Mecklenburg Library - Charlotte, NC
(2023-05 - 2024-09)
Children's Librarian & Financial Coordinator - Durham County Library / UNC Chapel Hill Hospital - Durham/Chapel Hill, NC
(2010 - 2019)
B.A. - History and Political Science - Winston Salem State University (1998-05)
Degree - Concentration - North Carolina Central University (2014-12)
