Caitlin Pallin

I’m a highly motivated and highly driven professional. I have 10 years of experience with billing and processing with insurance companies in the medical field. I pride myself on my organizational and time management skills. I have a leadership ability and flexibility within any role.

Peer Support Coordinator at Advocates Inc. (2018-01 – Present)

• Supervised a team of 7 individuals
• Provided both in-person and virtual support
• Monitored timely data entry and quality management
• Communicated with healthcare providers and insurance companies
• Conducted weekly supervision and quarterly reviews
• Maintained schedules, productivity, and billing information
• Utilized various software systems for data entry and reporting

Recovery Aid at Gosnold (2017-01 – 2018-12)

• Processed patient data including intakes and discharges
• Provided direct support and transportation
• Organized and led groups
• Collaborated with healthcare providers

Counter Staff at Primetime Pizza

• Took and processed customer orders
• Input data into ordering software
• Managed delivery routes and ensured timely service

Psychology and Art – Lesley College (2011-01 – 2014-12)

High School Diploma – Manchester Essex Regional High School (2011-06)