Housekeeper at Hampton Inn & Suites (2024-11 – 2026-04)
Cleaned and sanitized guest rooms, bathrooms, and common areas to brand standards.
- Cleaned and sanitized guest rooms, bathrooms, and common areas to brand standards.
- Changed linens, made beds, replenished amenities, inspected rooms and reported maintenance issues.
- Removed trash, restocked housekeeping carts, and managed cleaning-supply inventory.
- Followed safety and chemical-handling procedures and assisted with deep-clean projects.
- Responded to guest requests and resolved minor complaints to maintain high guest satisfaction.
Freight Operations Clerk at Freeman San Diego (2013-12 – 2017-05)
Performed material handling and logistics tasks for inbound/outbound freight during events.
- Performed material handling and logistics tasks for inbound/outbound freight during events.
- Created and processed shipping paperwork and labels; entered shipment data using company software.
- Checked in long-haul drivers, verified documentation, and communicated missing information.
- Managed post-event returns and maintained accurate records; provided client/vendor customer service.
Shift Leader at BGR The Burger Joint (2012-06 – 2013-08)
Promoted from cashier to Shift Leader; cross-trained in all front- and back-of-house positions.
- Promoted from cashier to Shift Leader; cross-trained in all front- and back-of-house positions.
- Managed cash handling, deposits, and POS operations; opened and closed the restaurant.
- Coordinated shift coverage, delegated tasks, conducted inventory, and maintained store readiness.
- Fostered a positive team environment and ensured excellent customer experiences.
Barista / Store Manager at Cappuccino Cottage (2011-01 – 2012-12)
Managed daily front-of-house operations as sole employee on shift; responsible for opening and closing.
- Managed daily front-of-house operations as sole employee on shift; responsible for opening and closing.
- Processed transactions, prepared specialty beverages to customer specifications, and handled cash.
- Maintained cleanliness, performed dishwashing and trash removal, organized product, and took inventory.
- Restocked storage area and ensured workspace readiness.
