Caleb Geremia

Resourceful Telecommunications Technician with 2 years of experience (and going) in installing, splicing, and testing fiber optic cables for telecommunications networks. Proven ability to troubleshoot and diagnose fiber issues using advanced tools, ensuring high-quality connections and customer satisfaction. Demonstrated leadership in customer service roles, enhancing store experiences and training new team members.

Committed to maintaining industry standards and meeting project deadlines effectively.

Telecommunications Technician at Polished Fiber Communications (2025-05 – Present)

• Installed, spliced, and tested fiber optic cables for telecommunications networks, ensuring reliable and high-quality connections. Performed fiber preparation, fusion splicing, connectorization, and termination according to industry standards.
• Used OTDRs, power meters, and light sources to troubleshoot fiber issues and verify network performance.
• Read and interpreted fiber plans, prints, and splice diagrams to complete installations accurately and efficiently.
• Worked safely in field environments while meeting project deadlines and maintaining quality standards.
• Diagnosed and repaired fiber faults, minimizing service interruptions and ensuring customer satisfaction.

CSA - Customer Service Associate at Walgreens (2023-07 – 2025-01)

As a Customer Service Associate at Walgreens, I provided exceptional customer service by assisting with product recommendations, answering inquiries, and ensuring a smooth checkout process. I proactively resolved customer issues, maintained store cleanliness, and organized displays, which contributed to improved sales and customer loyalty. I also took the initiative to streamline inventory management and assist with training new team members.

My efforts in creating a positive shopping environment and addressing customer needs helped enhance the overall store experience, earning recognition from both customers and management.

High school diploma – Penn Foster (2022-01 – 2023-05)

Automotive Certificate in Automotive – Penn Foster (2022-01 – 2023-05)