Caleb Nason

Retail and operations professional with hands-on management experience, strong customer relationship skills, and a record of taking initiative. Experienced in leading teams, training employees, merchandising, inventory, sales support, and solving problems in fast-paced customer-facing environments.

Customer Service Representative - JB Hawks Discount Tobacco & Vape - Alexandria, Missouri

(2025-05 - 2026-08)

• Provided product guidance and became a go-to resource for coworkers on inventory and customer product questions.
• Handled POS transactions, stocking, merchandising, inventory organization, and day-to-day store standards.
• Built strong customer relationships while supporting sales and keeping the store organized and customer-ready.

Mental Health Counselor - Axis

(2024-02 - 2025-01)

• Provided direct support and supervision while maintaining a safe, structured behavioral health environment.
• Built productive client relationships, documented behavioral progress, communicated with team members, and responded calmly to challenging situations.
• Developed strong communication, conflict-resolution, teamwork, and decision-making skills.

Manager - Warsaw Brewery

(2020-03 - 2024-01)

• Led daily restaurant operations and supervised teams of approximately 4-8 employees.
• Managed training, scheduling, task delegation, customer concerns, cash handling, inventory, and supply needs.
• Maintained service standards, employee accountability, and efficient operations during busy service periods.

High School Diploma - Hamilton High School

Hamilton, Illinois