Track Worker at MTA Staten Island Rail (2023-04 – Present)
- Responsible for Cribbing each Tie, and removing the Ballast.
- Responsible for the removal and replacement of ties, using a sledgehammer, claw bar, rail jack, 90 lb. jackhammer, spiking maul and other track related tools.
- Responsible for clipping and Unclipping old and new ties and running the saw to cut out clips and studs if necessary.
- Responsible for daily maintenance of the trackbed
- Inspecting the tracks
- Responsible for making sure the gauge of the track is in range in the Frogs & Interlocking when inspecting.
Road Supervisor at Maggies Paratransit Corp (2022-04 – 2023-04)
- Monitoring 400+ employees, coordinating visual observations that they're following safety procedures as well as abiding by rules and regulations
- Coordinating between several different departments (Dispatch, Operations, MTA and with the Drivers) to maintain a safe work environment
- Developing and instituting procedures for standard operations
- Conducting investigations regarding irregularities such as equipment or property damage, accidents, presence of unauthorized persons, or unusual occurrences
Security Operations Command Officer at World Trade Center (2018-02 – 2020-02)
- Monitoring 700+ camera's feed utilizing AVIGILON Video Surveillance System, VERINT Video Surveillance System and VIDSYS Web Based Surveillance Platform on premises to detect and prevent signs of potential threats and ensure public security
- Coordinating between several different law enforcement departments (PAPD, NYPD, National Guards, NY State Police, FDNY)
- Logistically reacting to breaches of security utilizing LENEL (OnGuard) Access Control System
- Schedule Deliveries using VS3 Service Delivery Platform
- Training of new Security officers
- Developing and instituting procedures for standard operations
- Maintaining daily logs using D3 Security Management System
- Conducting video investigations regarding irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
Sales Associate/Cashier at Famous Footwear (2017-10 – 2018-03)
- Responsible for leading and organizing other associates to help maintain the store.
- Responsible to observe and prevent as many thefts as possible.
- Responsible for selling and meeting daily goals in sales.
- Engage in connecting and exerting exquisite customer service attributes with every customer.
Track work laborer/lead man/saw man at GW Peoples Contracting (2016-06 – 2017-07)
- Responsible for leading and organizing other laborers with their jobs for the night.
- Responsible to remove and renew old fastener and ties, using a sledgehammer, claw bar, rail jack, 90 lb. jackhammer and other track related tools.
- Responsible for clipping and Unclipping old and new fastener ties and running the saw to cut out clips and studs.
Bridge and Tunnel Officer (Temporary Assignment) at MTA Bridge and Tunnel (2016-02 – 2016-07)
- Collect fare and prepare collection reports.
Loss Protection Guard at Century 21 (2015-09 – 2016-01)
- Prevent my company from any losses by observation and apprehending thieves
- Preventing credit card thefts
- CC TV operator watching customer and employees to prevent stealing
- Perform pat downs and security checks
Janitor at ABM (2014-06 – 2015-09)
- Responsible for operating the freight elevator for the entire building
- Cleaned and restocked bathrooms of toiletries
- Vacuum, buffs floors, shampoo carpets, empty trash receptacles, and replace lining of trash cans.
- Responsible for cleaning buildings, removing debris, and keeping areas neat and tidy.
- Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created.
Security Officer at Mount Sinai Hospital (2012-04 – 2013-10)
- Patrolling the hospital premises and identifying suspicious activity
- Ensured that the security arrangements in the hospital like computers, alarm systems and close circuit cameras are functioning properly
- Researched new methods of hospital security and recommending upgrading of the existing system
- Placed miscreants under citizen's arrest until he can be handed over to the law enforcement officials
- In case of fire or bomb threats, took charge of evacuating the hospital
- Served as a liaison between the hospital and law enforcement agency
Overnight Stock at Macy's (2011-09 – 2012-01)
- Received customers pleasantly, checked out, and neatly packaged their items,
- Collected cash and credit payments, as well as maintained an accurate cash drawer
- Maintained a clean work environment. I was responsible for mopping, sweeping and occasional buffing of floors after store closing
Office Associate at International Dream Team Christian Association (2007-09 – 2011-09)
- Formatted and typed/created correspondence as needed
- Managed office operations and supplies
- Established and maintain computerized filing and records systems
Customer Service Representative at Metro-North Rail Road (2007-08 – 2007-09)
- Worked part time as a ticket seller serving in a customer service capacity.
- Greeted customers upon entrance to ensure their MTA experience was a pleasure
