Camedre Mcswain

Certified Phlebotomist (CPT – NHA) with 2+ years of hands-on phlebotomy experience in blood collection and outpatient clinical settings. Highly skilled in venipuncture and capillary blood collection using straight needles, butterfly needles, and syringe techniques while maintaining specimen integrity and patient safety. Experienced in collecting specimens from pediatric, adult, and geriatric patients, performing accurate specimen labeling and processing, and ensuring compliance with HIPAA, OSHA, and infection control standards.

Recognized for delivering compassionate patient care, maintaining accurate EMR documentation, and working efficiently in fast-paced clinical environments with a strong commitment to quality, accuracy, and exceptional patient experience.

Certified Phlebotomist - Piedmont Foot & Ankle Clinic - Cary, NC

(2026-04)

• Perform routine venipuncture and capillary blood collection while following patient identification and specimen collection protocols.
• Collect, label, process, and prepare laboratory specimens for transport while maintaining specimen integrity.
• Utilize butterfly, straight needle, and syringe techniques based on patient condition and vein accessibility.
• Maintain accurate EMR documentation while ensuring HIPAA compliance and laboratory quality standards.
• Provide compassionate patient care by educating, preparing, and monitoring patients before, during, and after specimen collection.

Customer Service Lead / Manager - Logan's Garden - Garner, NC

(2025-08 - 2026-03)

• Supervised daily operations and coordinated staff scheduling.
• Managed escalated customer concerns and ensured exceptional service.
• Trained and mentored new employees.
• Maintained operational efficiency in a high-volume environment.
• Managed cash handling, refunds, and inventory responsibilities.

Certified Phlebotomist - Family Dermatology - Raleigh, NC

(2025-03 - 2025-08)

• Performed venipuncture and specimen collection while maintaining patient comfort and safety.
• Verified patient identification and ensured proper specimen labeling and documentation.
• Processed laboratory specimens according to established protocols.
• Followed OSHA, infection prevention, and HIPAA guidelines during all specimen collection procedures.
• Maintained phlebotomy supplies and supported efficient clinic workflow.

Certified Phlebotomist - American Red Cross - Cary, NC

(2024-02 - 2025-03)

• Performed 30–40+ venipuncture and capillary collections daily for pediatric, adult, and geriatric patients.
• Verified patient identity, collected high-quality blood specimens, and ensured accurate labeling and documentation.
• Entered patient and specimen information into EMR/Laboratory Information Systems.
• Monitored patients during and after blood collection while responding appropriately to adverse reactions.
• Prepared specimens for laboratory transport and maintained compliance with OSHA, HIPAA, and infection control standards.

High School Diploma - Southeastern High School (2022-05)