Technical Writer
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Looking for a position to employ my wide range of technical writing experience creating written, on-line, and training tools to assist customers to effectively learn the latest software and hardware products.
Senior Technical Writer - Arista Networks - Santa Clara County, CA
(2021-05)
Researched, authored, and published detailed content features and technical documentation for complex hardware and software applications. Managed, updated, and structured technical documentation architectures within enterprise Content Management Systems (CMS), using Markdown and Oxygen XML Editor to author and format technical content in compliance with strict publishing standards. Leveraged advanced Large Language Models (Claude, Gemini Pro) to accelerate research, optimize content generation, and refine technical accuracy. Reviewed and validated Terms of Interference (TOIs) and technical specifications to ensure content precision and cross-functional alignment.
Python scripts to automate routine content processing tasks, maintained data tracking and editorial schedules in Google Sheets, and finalized, compiled, and standardized document deliverables using Adobe Acrobat Pro.
Technical Writer - Brocade - San Jose, CA (remote)
(2014-04 - 2017-08)
Bachelor's degree - Health/Health Care Administration/Management - University of Phoenix (2013 - 2015)
