Security Officer at Allied Universal Security Services (2022-07 – Present)
Security Officer responsible for monitoring premises, greeting visitors, and maintaining security protocols.
- Answer and direct incoming calls using multi-line telephone system.
- Serve visitors by greeting, welcoming and directing to appropriate personnel
- Greet and direct visitors to appropriate personnel and answer average of twenty five calls and emails daily.
- Using CCTV to monitor the premises
- Patrolling the premises
- Address problems quickly and report clear information while working under minimal supervision.
- Guard restricted areas to prevent unauthorized entry.
- Follow establish security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Monitor premises and record activity in daily officer reports.
- Secure personnel and premises by inspecting buildings and patrolling property.
- Verify photo IDs and tickets to allow guests passage.
- Complete incident reports to record security or loss prevention incidents.
- Document security-related situations and submitted in-depth reports to superiors.
- Report safety hazards for remediation response.
- Check footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Observe patrons and customers to quickly address security situations.
Receptionist/Security Personnel at Allied Universal Security Services (2020-08 – 2022-06)
Receptionist and Security Personnel responsible for visitor screening, premises monitoring, and security incident documentation.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Monitored premises and recorded activity in daily officer reports.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Verified photo IDs and tickets to allow guests passage.
- Completed incident reports to record security or loss prevention incidents.
- Reported safety hazards for remediation response.
- Observed patrons and customers to quickly address security situations.
- Documented security-related situations and submitted in-depth reports to superiors.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Searched individuals and baggage for weapons and other prohibited items.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
- Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
- Responded immediately to security threats, breaches and emergencies, following proper protocols.
- Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
- Developed and implemented training procedures for newly hired personnel.
- Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
- Worked closely with local law enforcement to coordinate security operations and investigations.
- Monitored and authorized employee and guest access to guard against theft.
- Managed staff schedules for shifts and events to minimize overtime costs.
- Answering up to 30 calls daily and transferring
