Unibuddy Graduate Admissions Ambassador - Boston University, Metropolitan College - Boston, MA
(2023-04 - 2024-08)
- Provided prospective MS in Health Informatics students with excellent customer service via the Unibuddy platform to share insights and answer queries about university life, academics, orientation, disabilities accommodation, application troubleshooting, and interview preparation, assuring student customer satisfaction.
- Collaborated with the admissions and computer science departments to support marketing & recruitment campaigns, service strategy, design documents, enhance deliverables, creative content, & software features, fostering institutional commitment to improve student engagements while meeting business objectives.
- Maintained a professional and friendly online presence, fostering a welcoming community for prospective students; utilized internal communication strategy and knowledge management practices to effectively build meaningful international connections and address diverse student inquiries.
Clinical Research Fellow - Boston Children's Hospital, Harvard Medical School - Boston, MA
(2018-06 - 2019-06)
- Analyzed complex biomechanical data and led interdisciplinary research teams. Leveraged advanced analytical techniques to improve clinical outcomes in orthopedics. Committed to advancing medical research and implementing innovative to enhance surgical decision-making.
- Analyzed elbow motion data for 28 pediatric subjects, developing 3D kinematic insights that informed surgical decision-making and recovery goals using advanced analytical skills.
- Led a research team in managing and interpreting datasets, focusing on big data applications in orthopedic surgical outcomes and Medical Record (EMR) systems, resulting in publication (https://doi.org/10.1016/j.spinee.2016.08.013)
Graduate Research Scholar - U.S. National Institutes of Health - Bethesda, MD
(2011-06 - 2014-08)
Strong foundation in data science and biomedical research, focused on advancing understanding and treatment of traumatic brain injuries. Fostered collaborative partnerships between leading research institutions, applying business acumen to streamline operations and enhance project outcomes.
- Conducted in-depth analysis on hippocampal transcriptomes, identifying biomarker candidates for traumatic brain injury (TBI) using data science techniques.
- Led a joint research project partnership between labs at the Uniformed Services University of the Health Sciences (USUHS) and the NIH, effectively applying a business perspective to streamline collaboration and enhance research efficiency.
Healthcare Specialist/Medic - U.S. Army - Fort Lewis, WA
(2004-05 - 2008-08)
- Directed medical logistics and oversaw distribution of supplies, ensuring healthcare support for over 1,000 soldiers, civilians, and Iraqi citizens in a 15-month deployment, with a focus on compliance and efficient resource management.
- Enhanced patient care outcomes by implementing efficient resource allocation and supply chain management practices, reducing operational costs by an estimated 10% while ensuring proper billing, coding, and classification of medical supplies.
- Conducted over 3,000 hours of patient care, using data-driven insights to support clinical and emergency medical operations in high-stakes environments, ensuring a strong fit between patient needs and available resources.
- Coordinated and supervised a team responsible for maintaining combat hearing protection compliance for over 500 personnel, significantly enhancing troop readiness and reducing risk.
- Performed as a liaison between staff and soldiers during peacetime operations, improving the effectiveness of morale, welfare, and recreation activities.
