Camila Castillo

Detail-oriented banking and administrative professional with hands-on experience in financial institutions and medical offices. Strong background in customer service, transaction processing, compliance, and front-office operations. Known for professionalism, adaptability, and the ability to perform efficiently in fast-paced, high-volume environments.

Relationship Banker Associate at Flushing Bank (2024-03 – 2025-06)

• Processed customer transactions including check cashing, account inquiries, and balance verification
• Verified customer identification in compliance with bank policies and procedures
• Identified client financial needs and recommended appropriate banking products
• Met and exceeded sales and service goals through personalized customer interactions
• Maintained professionalism while assisting high volumes of customers

Bank Teller at JP Morgan Chase (2022-03 – 2024-01)

• Accurately processed deposits, withdrawals, and payments
• Balanced cash drawer daily and ensured transaction accuracy
• Delivered exceptional customer service and resolved account inquiries
• Referred clients to banking products and services as appropriate

Medical Administrator at Infinity Dermatology (2020-10 – 2022-03)

• Highly organized with excellent time management skills to meet tight deadlines
• Strong interpersonal communication skills with the ability to interact effectively with patients and staff
• Skilled in scheduling appointments, preparing reports, maintaining databases, and organizing documents
• Utilized software programs to accurately document patient information into electronic databases

Bachelor of Arts in B.A. – Queens College