Candice Rodriguez
Lead and supervise a team of telemarketing representatives
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About
Dedicated professional with experience in telemarketing leadership, customer service, sales, and team supervision. Skilled in leading and training teams, building customer relationships, resolving concerns, and meeting performance goals. Dependable, organized, hardworking, and committed to delivering excellent results.
Experience
Lead and supervise a team of telemarketing representatives at Advanced Call Center Technologies, LLC (2025-11 – 2026-09)
- Lead and supervise a team of telemarketing representatives to achieve daily, weekly, and monthly sales goals.
- Monitor call performance, sales results, attendance, and productivity to ensure team targets are consistently met
- Train, coach, and motivate team members on sales techniques, customer service, and effective call strategies.
Head Cashier Supervisor at Spirit Halloween (2025-08 – 2025-11)
(Temp)
- Communicate effectively with management and staff to resolve operational issues and improve customer satisfaction.
- Open and close registers, count cash drawers, and ensure accurate cash handling and balancing procedures.
- Coordinate cashier coverage, breaks, and register assignments to maintain smooth store operations.
Hairstylist/Makeup Artist at Blo Blow Dry Bar McAllen (2025-01 – 2025-08)
- Provided professional hair cutting, styling, coloring, highlighting, and treatment services based on client preferences.
- Performed shampooing, conditioning, blow-drying, curling, straightening, and other styling techniques.
- Maintained a clean, organized, and sanitary workstation in accordance with salon standards
Education
Child Care Management- social work – UTRGV - Edinburg, TX (2029)
High School – PSJA North Early College High School - Pharr, TX (2024)
