Volunteer at West Seattle Food Bank (2026-01 – Present)
Volunteer position providing patron assistance and food bank operations support
- Checked patrons in using specialized system
- Communicate effectively with language barriers
- De-escalate situations with diverse patrons - mental health issues, socioeconomically challenged, immigrants, and language barriers
- Passed out food to a diverse clientele
- Organized and sorted foods
- Compost and recycle various foods and products such as cardboard, plastic, spoiled foods, flowers
Warehouse & Operations Support at Verstela (2025-09 – Present)
Warehouse operations support across multiple client sites with focus on inventory accuracy and order fulfillment
- Supported warehouse operations across client sites, meeting productivity and quality expectations
- Measured, recorded, and sorted materials by type and specification to ensure inventory accuracy
- Picked and fulfilled customer orders while meeting required work rates
- Performed quality checks and sorted products according to company standards
- Used RFID and barcode scanners to track, locate, and verify inventory
- Accurately scanned, entered, and maintained inventory records in digital systems
Customer Service Representative / Merchandiser at Swire Coca-Cola (2022-01 – 2024-12)
Product merchandising and customer service across multiple retail locations
- Maintained organized, visually compliant product displays across multiple retail locations
- Coordinated deliveries, inventory levels, and promotional setups with sales teams and store personnel
- Frequently assigned to underperforming locations to restore compliance and presentation standards
- Provided consistent, professional customer service in high-volume environments
- Collaborated with team members to ensure cleanliness, safety, and operational efficiency
Customer Service Representative – Fresh Cuts at Safeway (2021-01 – 2022-12)
Fresh cut counter customer service with food safety and inventory management
- Assisted customers with product selection while maintaining food safety and quality standards
- Maintained clean, organized displays and ensured accurate product rotation
- Supported inventory restocking, signage updates, and promotional setups
- Worked closely with team members to meet daily operational goals
Customer Service Representative & TABC Compliance Checker at Spec's (2018-01 – 2021-12)
Wholesale liquor order coordination with compliance and inventory management
- Coordinated and fulfilled wholesale liquor orders for restaurants while ensuring compliance with Texas liquor laws
- Maintained precise inventory records and collaborated with management to streamline order fulfillment
- Delivered high-quality customer service by coordinating and fulfilling wholesale liquor orders
- Improved order accuracy by 20%, enhancing customer satisfaction and operational efficiency
Student Worker at Southwest Community College (2013-01 – 2014-12)
Library support and customer service
- Assisted students, faculty, and community members in locating and accessing library materials, ensuring a welcoming and supportive environment
- Provided front-desk customer service, including answering questions, checking in/out books, and managing library accounts
- Organized, shelved, and maintained library collections to ensure accuracy and accessibility
- Supported library staff with administrative tasks, including data entry, filing, and operating library management systems
- Monitored study areas to promote a quiet and inclusive learning space
