Carina Ursino

Senior Project Manager and Operations professional with 13+ years of experience leading digital projects, client delivery, and cross-functional teams across startups and digital marketing agencies. Experienced in managing complex workflows, timelines, priorities, stakeholders, and deliverables while keeping teams aligned and projects moving forward. Managed 275+ digital projects simultaneously and coordinated relationships with 320+ clients and stakeholders.

Strong background in digital agency operations, creative project management, process improvement, client communication, risk management, reporting, and workflow design. Advanced user of ClickUp, Asana, Monday.com, Notion, and Google Workspace.

Project Manager & Operations at MEDIA NODEGROUP (2023-10 – 2026-04)

Led the operational execution of digital projects, coordinating multidisciplinary teams, clients, stakeholders, resources, timelines, and deliverables.

• Managed 275+ digital projects simultaneously, coordinating priorities, timelines, dependencies, and deliverables across multiple accounts.
• Coordinated operational relationships with 320+ clients and stakeholders, connecting business objectives with internal execution.
• Identified project risks and blockers early and coordinated corrective actions to protect critical deadlines.
• Designed and implemented an integrated ClickUp operating system to centralize projects, workflows, tasks, and delivery tracking.
• Developed KPI dashboards and reporting structures to improve project visibility and performance monitoring.
• Coordinated multidisciplinary teams across creative, marketing, operations, and specialized functions.
• Maintained project documentation, workflows, priorities, and deliverable tracking throughout the project lifecycle.

Project Development Manager at HORECA COMPANY (2023-01 – 2023-07)

Led strategic and operational projects across commercial, technical, and operational functions in a remote, multicultural environment.

• Coordinated a 45-person remote team, aligning responsibilities, priorities, dependencies, and deliverables across multiple workstreams.
• Led the implementation of an e-commerce platform and CRM, coordinating vendors, internal teams, requirements, and deliverables throughout the project lifecycle.
• Supported the rollout across a network of 160 retail/HORECA sales representatives.
• Designed and documented the onboarding process for 160 sales representatives, standardizing selection, onboarding, and follow-up stages.
• Coordinated multiple stakeholders and workstreams to maintain project alignment and execution.

Operations Director at DIGITAL EYES AGENCY (2019-05 – 2022-11)

Led the day-to-day operations of a digital marketing agency, coordinating creative, copywriting, advertising, and client delivery.

• Managed multiple digital projects simultaneously across design, content, advertising, and client service functions.
• Established tracking, documentation, and internal coordination processes that reduced delivery times by 25%.
• Coordinated priorities, resources, timelines, and deliverables to maintain quality standards and deadlines.
• Implemented workflow improvements that contributed to a 30% increase in client retention.
• Coordinated multidisciplinary teams and freelance resources according to project requirements.
• Established structured processes for project follow-up, internal communication, and quality control.

Project Manager at SDK TECHNOLOGIES (2013-01 – 2018-12)

Promoted internally from Executive Assistant. Coordinated multidisciplinary digital projects across internal teams, external providers, marketing, and development.

• Managed project timelines, priorities, dependencies, and deliverables to ensure on-time execution.
• Improved administrative and commercial processes to support operational efficiency during company growth.
• Coordinated digital campaigns that contributed to increased website traffic.

Executive Assistant at PRIVATE CLIENT — HOTEL INDUSTRY (2010-03 – 2012-12)

Coordinated executive schedules, special projects, and high-priority initiatives.

• Implemented administrative and follow-up process improvements that increased executive productivity by 40%.

Bachelor's Degree in Graphic Design – Universidad Nacional del Nordeste

Teaching Degree in Biological Sciences – Instituto San Martín