Carla Polanco
Optometric Technician Level I & Level II
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About
Progressed from patient intake and preliminary testing to advanced diagnostic testing and clinical support, while also assisting with insurance verification, authorizations, scheduling, documentation, and front-desk operations. Position concluded due to military spouse relocation.
Experience
Optometric Technician Level I & Level II - America's Best
(2026-01)
Progressed from patient intake and preliminary testing to advanced diagnostic testing and clinical support, while also assisting with insurance verification, authorizations, scheduling, documentation, and front-desk operations. Position concluded due to military spouse relocation.
Spa Director - Gemkors Med Spa
(2019-01 - 2025-12)
As the Spa Director, I ensure that day-to-day operations of the Health Spa by effectively managing all operational aspects of the Spa to include staffing, budgeting, payroll, staff scheduling and inventory control. I meet with all spa personnel to review procedures twice a month or sooner if necessary. I also coordinate any repairs and/or maintenance, as needed.
Human Resources - Homestead Paving Corp.
(2017-01 - 2019-12)
As an HR Rep I input weekly payroll time sheets for all employees along with processing payroll in a timely manner. I fill out invoices for account payables and ensure all bills are payed. I also manage and follow up with insurance claims. I schedule drug test required for different jobsites and file incident reports.
Management - Portofino Coal Fired Pizza
(2015-01 - 2016-12)
Managed daily restaurant operations, including staff scheduling, food ordering, inventory control, vendor payments, and opening/closing procedures. Oversaw front-of-house and bar operations, customer satisfaction, cash handling, deposits, and daily financial reporting. Maintained cleanliness and operational readiness, coordinated reservations and special events, and supported employee performance management and disciplinary procedures.
Education
GED - GED Testing Board (2012-01)
Certified Optometric Technician Level I (2026-05)
Certified Optometric Technician Level II (2026-05)
