Carlena Jackson

Highly organized professional with experience in medical offices, administrative functions, and customer-facing roles. Skilled in data entry, scheduling, records management, and communication. Proven ability to manage multiple priorities while maintaining accuracy and efficiency.

Material Handler - Lyneer Staffing Solutions - Jacksonville, FL

(2026-03)

• Locate customer orders accurately.
• Restock warehouse supplies.
• Scan products using warehouse scanners.
• Handle order lookup and verification.

Cashier/Mail Clerk - Paxon Prescription Center - Jacksonville, FL

(2025-08 - 2025-10)

• Processed customers orders accurately and prescription pickups.
• Prepared and handled outgoing mail and prescription shipments.
• Stock new order merchandise with cashier check out duties.
• Ensured proper labeling and organization of mailed orders.

Medical Support Assistant - Comprehensive Medpsych Systems - Jacksonville, FL

(2023-10 - 2025-03)

• Checked in patients efficiently and schedule patients appointments.
• Enter the patients prescription request to provider for approval.
• Measure vital signs and record information in chart.
• Coordinate referrals and prior authorizations.

Newborn Hearing Screener - Pediatrix Medical Group - Jacksonville, FL

(2020-11 - 2022-12)

• Performed hearing tests on newborns.
• Scheduled a second outpatient screening.
• Document hearing screen results and data entry accurately.
• Refer to a pediatric audiologist for diagnostic testing and screening for failed results.

Tutor - Ameri Corps - Jacksonville, FL

(2017-08 - 2020-08)

• Assisted students with homework, projects, and tests.
• Provided one-on-one or small group tutoring sessions.
• Maintain records of tutoring sessions and students improvement.
• Communicate effectively with the teachers regarding the students process.

High School Diploma - Penn Foster High School (2008)