Office Coordinator/Administrative Specialist/Patient Service Coordinator - VITALCARING GROUP - DENHAM SPRINGS, LA
(2024-12)
- Coordinate patient services and Appointment Scheduling for home health visits, ensuring optimal coverage and discipline optimization across the branch.
- Perform high-volume Data Entry and computer support to maintain clinical records with 100% accuracy within the HCHB software system.
- Assist in the oversight of vendor invoices and accounts payable processing to ensure efficient financial operations and supply chain management.
- Analyze reports to follow up on incomplete and untimely visits, improving the office's clinical documentation compliance by 15%.
Medical Records Specialist - VITALCARING GROUP - DENHAM SPRINGS, LA
(2023-07 - 2024-12)
- Managed and maintained electronic case files in strict adherence to federal, state, and HIPAA Compliance regulations for Electronic Health Records Management.
- Established and reviewed records retention and destruction schedules to maintain organizational data integrity and legal compliance.
- Compiled and analyzed medical data to prepare strategic reports and recommendations for administrative leadership.
- Processed all medical records requests efficiently, ensuring timely delivery of sensitive patient information to authorized parties.
HIM TECH III (Temp) - PHAXIS LLC/SAVISTA LANE MEMORIAL HOSPITAL (TEMP) - ZACHARY, LA
(2023-02 - 2023-04)
- Served as a liaison to physicians regarding incomplete records to ensure documentation met Joint Commission standards and Healthcare Administration requirements.
- Organized and updated sensitive patient information in healthcare software and registries including NextGen platforms.
- Compiled statistical data for admissions, surgery cases, and discharges to support hospital-wide data analysis and reporting.
- Exceeded productivity standards for chart availability and readiness, facilitating a faster coding and billing cycle.
Medical Office Administrator (Temp) - HANGER INC - BATON ROUGE, LA
(2022-10 - 2023-01)
- Managed Appointment Scheduling for Orthopedic Services patients, ensuring a streamlined workflow and reduced wait times.
- Performed Insurance Verification and billed insurance companies for services, maintaining a high rate of first-pass claim acceptance.
- Processed complex forms for insurance claims and transcribed medical information for clinical staff to support Medical Practice Management.
- Filed, updated, and organized patient records within Electronic Health Records Management systems while ensuring HIPAA Compliance.
Medical Records Manager - AMG SPECIALTY HOSPITAL - ZACHARY, LA
(2017-08 - 2020-08)
- Conducted comprehensive Insurance Verification and completed the patient intake process to ensure financial accuracy and eligibility.
- Recorded billing information accurately on billing reports, utilizing knowledge of diagnosis codes to minimize downstream errors.
- Prepared letters of appeal to insurance companies and communicated directly with payers to resolve documentation and payment issues.
- Maintained strict confidentiality regarding patient care information in accordance with HIPAA Compliance and Medical Office Administration standards.
Nursing Unit Secretary - SAGE REHABILITATION HOSPITAL - BATON ROUGE, LA
(2014-01 - 2017-08)
- Managed Call Center Operations by answering incoming calls and directing patients or families to the appropriate clinical staff members.
- Verified patients' charts and updated records with data from physicians and nurses, ensuring high-quality Patient Care and data integrity.
- Coordinated the arrival of patients and their families, providing professional administrative support to streamline the admission workflow.
- Processed requests for patient tests and prepared documentation for clinical meetings to support hospital operations.
