Director of Operations & Strategy at DO & CO (2020-09 – Present)
Run end-to-end production and distribution across 3 facilities, managing a $100M+ P&L and a 750-person team. Focus on scaling output while keeping inventory lean and delivery windows tight for major retail and hospitality partners.
- Direct S&OP and capacity planning. By tightening planning accuracy and running regular inventory rework initiatives, we cut excess aged inventory and improved labor efficiency by 15%.
- Drove Lean Six Sigma projects that reduced overall operational costs by 12% ($12M in annual savings), directly protecting gross margin without sacrificing product quality.
- Maintained strict quality controls across the distribution network. Redesigned checkpoints to push final delivery accuracy to 99.2% and cut transit damage by 25%, protecting partner brand reputation.
- Led a multi-site ERP rollout. Fixed messy master data, connected procurement to distribution, and built the real-time dashboards leadership uses to track cost-per-unit, inventory exposure, and delivery risks.
- Hire and develop site leaders. Set clear expectations for factory output and hold the team accountable for the numbers.
Director of Operations & Financial Strategy at Fraport USA (2018-05 – 2020-04)
Managed operations and vendor fulfillment for 50+ locations, handling $120M in annual revenue.
- Owned customer delivery performance. Improved on-time fulfillment from 92% to 98.5% by forecasting volume accurately and locking in capacity with suppliers ahead of peak seasons.
- Consolidated the supplier base from 30+ down to 15. Ran the RFPs, negotiated the contracts, and cut procurement costs by 8% while enforcing strict service-level agreements.
- Led operational readiness for 12 new site openings. Coordinated with real estate, IT, and vendors to ensure partners hit their day-one revenue targets without supply chain disruption.
Supply Chain Operations Manager at Flextronics (2015-02 – 2017-01)
Managed global production execution and direct import logistics across contract manufacturing facilities in China, Mexico, and the U.S. for high-volume electronics.
- Allocated production volume across international factories based on capacity, lead times, and cost competitiveness, directly supporting global expansion and tariff-risk mitigation.
- Ran supplier performance reviews and corrective action plans for 30+ global vendors. Cut compliance violations by 45% and improved on-time factory output by 15%.
- Consolidated international ocean and air freight to bring goods into the U.S., cutting transportation costs by 10% and improving container utilization.
- Monitored factory KPIs daily, including cargo-ready performance and fill rates, to ensure we didn't miss critical customer shipment windows.
Operations Manager, Supply Chain & Logistics at Mondelēz International (2013-01 – 2014-12)
Ran production planning and order fulfillment across three high-volume consumer goods facilities.
- Hit 98.5% on-time delivery and 99.2% order accuracy for 120+ major retail accounts by aligning production schedules with customer replenishment cycles and promotional launches.
- Partnered with finance to optimize inventory investment. Applied Lean methods to the production floor, increasing throughput by 15% and cutting operating costs by 12%.
- Managed the order lifecycle from PO issuance to final shipment, ensuring milestone tracking was accurate in our internal systems to prevent retailer chargebacks.
Account Manager, Logistics and Supply Chain at Paquetexpress (2010-01 – 2012-12)
Managed logistics and delivery compliance for a national freight network.
- Kept on-time delivery at 98.5% for top accounts and retained 95% of clients over two years by fixing root causes and communicating proactively when shipments were at risk.
- Reduced client shipping costs by 10% by consolidating freight and negotiating better carrier rates.
