Carlos Lillard

Results-driven HVAC sales professional with 6+ years of experience in direct sales, customer relationship management, and territory growth across HVAC, smart home, and energy sectors. Proven track record closing residential and commercial sales through consultative selling, product demonstrations, and objection handling.

Bilingual

English/Spanish. Authorized to work in the US for any employer.

Sales Associate at Yes! Air conditioning and Plumbing (2023-10 – Present)

• Sold HVAC services and set up appointments for residential customers
• Explained product features and benefits to clients
• Assisted with appointment scheduling and follow-up call

Sales Representative at Vivint Smart Home (2021-09 – Present)

• Interacted with clients to sell home security systems
• Demonstrated product features and answered customer questions
• Used objection handling techniques to close sales

Crew Leader at Resort World Casino (2023-07 – 2025-03)

• in charge of managing teams in order to set up for events
• events ranged from anywhere to 500 -5,000 people

Inventory Control Specialist at Mandalay Bay Resort & Casino (2022-11 – 2024-03)

• Worked with making sure inventory was good and anything being bought and sold was correct

Energy Advisor at LGCY Power

• Interacted with homeowners to discuss energy-saving solutions
• Educated customers on ways to reduce their utility bills
• Utilized sales techniques to promote company products
• Scheduled appointments and followed up with leads

High school diploma or GED in General Education – Innovations International Charter School Of Nv