Carlos Pineda

Versatile field service technician with 20+ years supporting hardware, network, and facilities systems across healthcare, government, and residential environments. Experienced in round-the-clock client support, on-site troubleshooting, and hands-on equipment repair, with a reputation for reliability and attention to detail.

Technical Service Representative - Vereco Healthcare Solutions - Mission Viejo, CA

(2023-07 - 2026-09)

• Provide on-site field service and troubleshooting support for connectivity and equipment issues across the Loma Linda University Health campus network.
• Respond promptly to client needs, including after-hours and urgent requests, and maintain strong working relationships.

Sr. In-House Specialist - Konica Minolta Business Solutions USA

(2016-03 - 2023-07)

• Installed and configured imaging and network equipment on-site for a wide range of clients, including specialized government projects.
• Programmed devices and implemented security measures to specification.
• Troubleshot hardware issues in the field using command-line and remote diagnostic tools.

Field Service Technician - Jones Covey Group Inc. - Rancho Cucamonga, CA

(2015-05 - 2016-10)

• Provided field technical service and repair support to gas station clients.
• Installed hanging hardware, POS systems, and secured networks on-site.
• Troubleshot circuit boards and CPU boards in the field.

Maintenance Technician - Retirement Housing Foundation - Long Beach, CA

(2006-10 - 2015-05)

• Delivered on-site IT and facilities support, including hardware repair, light fabrication, welding, and pipe fitting.
• Set up equipment for meetings and events, including audiovisual connections.
• Resolved plumbing and facilities issues; submitted and tracked work orders to completion.

System Maintenance and Troubleshooting - Euro Arms Inc. - Alhambra, CA

(2000-03 - 2006-10)

• Programmed and troubleshot devices on-site following installation.
• Drilled wiring pathways in walls, joists, ceilings, and floors for network and system installations.
• Diagnosed and repaired hardware, software, and system issues.

Bachelor's Degree - Computer Science - DeVry University Colton, CA