Carlos Ramos

Friendly and dependable customer service professional with experience assisting customers, processing transactions, and resolving issues in retail environments. Proven ability to maintain a positive attitude under pressure, exceed customer expectations, and contribute to team success.

Customer Associate at Home Depot (2025-02 – 2025-07)

• Cashier
• Handled customer returns
• Assisted contractors
• Problem solving

Caregiver at Hope House (2024-04 – 2024-11)

• Assisting residents with ADL's
• Care taking
• Companionship
• Prepare meal
• General Housekeeping
• Outside activities
• Behavior monitoring

Customer Service Representative at The Vitamin Shoppe (2023-11 – 2024-02)

• Educate customers to store products
• Meet sales goals and maintain store operations
• Operate POS system
• Inventory management
• Multitask in a fast pace environment
• Knowledge of all store products

Maintenance at Best Western (2021-05 – 2023-03)

• Maintain cleanliness of Hotel property
• Attended to work orders for repairs

Customer Service Representative at Walgreens (2021-05 – 2023-03)

• Customer Assistance
• Operate POS system
• Maintain store Inventory
• Stock products
• Conflict resolution
• Active listening

Diploma in General Studies – Covina High School (1995-08 – 1999-06)