Carmelo Williams

Human Resources Professional with 8+ years of experience supporting full-cycle HR operations, including recruitment and onboarding, in healthcare environments. Skilled in coordinating recruitment, conducting screenings, scheduling interviews, and managing onboarding from offer through compliance. Strong organizational and communication skills, with the ability to handle multiple priorities independently.

Committed to continuous learning and improving HR processes and employee experience.

Administrative Assistant at Atlantic Dialysis Management (2015-08 – 2018-01)

• Successfully facilitated employee onboarding, including conducting facility tours and introducing staff members.

• Provided new hires with job descriptions and all pertinent onboarding materials.

• Created payroll accounts in Paylocity and gave new employees an overview of the Time and Attendance system.

• Collaborated with the Payroll department to verify documentation and manage payroll processes using the "Einstein" system.

• Assisted the Nurse Care Coordinator by scheduling staff shifts and creating shift-schedule templates in Excel.

• Organized new-patient onboarding documentation and ordered admission-related blood tests, ensuring accurate use of ICD10 codes.

• Worked closely with the Facility Administrator and Medical Director on various operational tasks.

• Coordinated monthly QAPI meetings for physicians and owners, ensuring PowerPoint presentations were updated with the latest facility status metrics.

• Developed Excel templates to accurately track and manage medication discrepancies, changes, and additions.

• Transcribed meeting minutes for staff and physician meetings and managed office supply orders.

• Supervised and trained Unit Clerks, overseeing schedules, workloads, and job-specific training.

• Monitored and tracked Unit Clerks' time and attendance to ensure accurate record-keeping and compliance with scheduling policies.

• Answered calls promptly, directing them appropriately or taking detailed messages to ensure customer needs were met.

• Entered patient information into facility systems, ensuring strict compliance with Atlantic Dialysis Management policies.

• Oversaw work assignments for AML Analysts to ensure completeness, consistency, and adherence to company standards.

• Conducted detailed quality-control evaluations of investigation reports and supporting documentation templates. Verified account-closure recommendations and approvals, ensuring all required supporting documents were included.

• Reviewed investigation reports for focus areas, co-signers, associated parties, and accounts (both in-scope and out-of-scope).

• Independently inspected quality-control criteria, reviewing investigation templates to ensure accurate data documentation.

• Ensured compliance with company standards and policies throughout the review process. Verified KYC data, authenticated Social Security numbers, and verified addresses and onboarding documents.

• Performed due diligence, negative-news searches, and open-source investigations using LexisNexis and internal systems.

• Verified the accuracy and validity of analysts' reviews, ensuring all required searches were completed and internal search standards were met.

• Ensured proper documentation and transaction dates were recorded, maintaining internal consistency.

• Coordinated approvals for recommended actions and maintained communication with support areas, including Legal and Compliance.

Bachelor of Science in Management – Universidad Ana G. Mendez (UAGM)