Carmen Batista

Legal Assistant, Litigation Support Professional, and Legal Scheduling Coordinator with 8+ years of experience supporting high-volume personal injury litigation, remote legal operations, calendar management, scheduling coordination, discovery support, and case management. Experienced managing 1,000+ active case files, tracking deadlines, and coordinating hearings, depositions, mediations, and appointments while maintaining organized records in Filevine. Strong background in client communication, document organization, and deadline-driven workflows.

Bilingual in English and Spanish; Florida Notary Public.

Litigation Assistant / Legal Support Coordinator | Brion Ross Law Group, LLC — Fort Lauderdale, FL

Remote | 2018 – January 2026

• • Managed 1,000+ active personal injury litigation files while maintaining accuracy, organization, and deadline compliance.

• • Supported attorneys with litigation tasks from intake through case resolution in a high-volume remote environment.

• • Drafted and propounded discovery and assisted with discovery responses to support timely case progression.

• • Managed litigation calendars for hearings, depositions, mediations, court filings, and case-related deadlines.

• • Coordinated depositions, mediations, and hearings with attorneys, clients, opposing counsel, and court personnel.

• • Scheduled and confirmed appointments, resolved calendar conflicts, and communicated timely updates to involved parties.

• • Served as a primary contact for client communication by phone and email throughout the litigation process.

• • Conducted client intake for new personal injury matters and maintained accurate case information.

• • Used Filevine activity feeds, task flows, and templates to track case updates, deadlines, and documentation, and to organize administrative checklists that reduced missed follow-ups.

• • Prepared, organized, and maintained legal documents, case records, and administrative files.

• • E-filed and served documents in Florida state and federal courts using CourtMAP and Florida E-Filing Portal tools.

• • Coordinated with attorneys and staff remotely to maintain organized workflows and efficient case support.

• • Served as the firm's primary Filevine workflow administrator, designing and configuring custom workflows, templates, automated task chains, and deadline-tracking tools to standardize processes and reduce manual work.

• • Created and maintained Filevine templates, customized fields and forms, and document assembly templates to improve efficiency and consistency.

• • Partnered with attorneys and staff to identify workflow needs, and trained the team on Filevine best practices, providing ongoing support and troubleshooting.

Digital Court Reporter | Veritext Legal Solutions — Miami-Dade County Courthouse, Criminal Division

Independent Contractor | 2017 – 2018

• • Operated audio recording equipment to ensure accurate testimony capture during trials and hearings.

• • Typed real-time proceeding logs to maintain an accurate written record for transcription.

• • Notarized court-related documents in compliance with Florida notarial standards.

• • Coordinated directly with judges, attorneys, and court staff to keep proceedings running smoothly.

• • Managed a high-volume daily docket as an independent contractor with minimal supervision.

• • Maintained confidentiality and a professional, composed presence throughout court proceedings.

Sales Planner | NCC Media — Coral Gables, FL

2004 – 2017

• • Managed deadline-driven workflows across multiple client accounts with strong attention to accuracy.

• • Coordinated with agencies, partners, and internal teams to support timely deliverables.

• • Maintained organized records, reports, and account information for client and team use.

• • Analyzed data and prepared reports to support planning, tracking, and decision-making.

• • Built strong client communication and relationship management skills in a fast-paced environment.

CERTIFICATIONS & PROFESSIONAL DEVELOPMENT

Legal AI Fundamentals Certification — Clio | June 2026

LinkedIn Learning Certificate — How to Build Your First AI Agent with ChatGPT | June 2026

• Completed training on using AI agents to support administrative tasks, document organization, and scheduling workflows.

Introduction to E-Discovery Training — ACEDS | June 2026