Senior Program Manager at iWorks Corporation (2024-10 – 2025-10)
Supported DoD, Defense Information System for Security (DISS), with PI Planning sessions facilitating alignment, planning, and collaboration among teams.
- Managed the project management life cycle, including designing and driving project plans.
- Conducted risk assessments to identify potential issues early in the project lifecycle, mitigating potential delays or setbacks.
- Utilized Agile project management techniques to deliver projects efficiently within budget and on schedule.
- Provide regular communication regarding project status, budget, risks, and delivery quality.
- Developed and implemented project management frameworks to enhance operational efficiency.
- Led cross-functional teams to deliver complex programs on time and within budget.
- Streamlined processes through data-driven decision-making and continuous improvement initiatives.
Senior Program Manager at OLH, on-site USDA (2024-04 – 2024-09)
Supported moderate projects and programs by providing strategic directions to projects, peers, and government project managers.
- Collaborated with client and program team to define project objectives, scope, and deliverables. Developed project plans, and timelines, ensuring projects stay on track and within scope.
- Communicated project status, risks, and issues to stakeholders and senior management.
- Managed business process modeling efforts to map out processes, improve communications and efficiency, align operations, assess risks, and identify areas for continuous improvement.
- Coached and mentored staff to accomplish tasks goals and ensure compliance with federal regulations and security.
- Mentored junior program managers, fostering professional development and knowledge sharing.
- Delivered engaging presentations to stakeholders at all levels, effectively communicating complex information in a clear and concise manner.
- Established key performance indicators to track project success and drive accountability across teams.
Senior Program Manager at Idexcel, on-site Amtrak (2023-08 – 2024-03)
- Developed and implemented project plans, schedules, and budgets consistent with operational and stakeholder's needs.
- Led cross-functional teams to deliver complex programs on time and within budget.
- Developed and maintained required project management artifacts in accordance with Amtrak Project Management standards and applicable regulations.
- Analyzed project risks and developed mitigation strategies to ensure successful outcomes.
- Streamlined processes through data-driven decision-making and continuous improvement initiatives.
Contractor Community Support Staff (part-time) at Life Enhancement Services (2023-04 – 2023-10)
Provide resource coordination and life skills mentoring to children, youth, and adults diagnosed with and/or impacted with various mental/behavioral health illnesses using community support interventions by:
- Navigating clients and their caregivers to other health services and social service programs to assist with employment, health insurance, education/job training, and housing/residential placement.
- Arranging client and caregiver activities through psycho-educational/life-coaching methods to aid with any daily living needs.
- Documenting client notes and assisting staff with client engagement activities.
- Participating in routine social service training, team staff meetings, outreach activities, and core health agency events.
- Worked well in a team setting, providing support and guidance.
Senior Management Consultant at R3 Government Solutions (2022-06 – 2023-02)
- Coordinated the development for completion of all required documentation to modify or replace the HR Position Management System.
- Conducted reviews of existing programs and recommended upgrades to new or existing system based on analysis of findings.
- Developed and maintained client relationships and interviewed key personnel to obtain an understanding of the Federal Emergency Management Agency, human resource systems.
- Facilitated focus groups and requirement meetings, coordinated with cross divisional team, customer and all stakeholders delivering presentations based on outcome.
- Developed strategic frameworks for client engagements, aligning objectives with organizational goals.
Senior Program Manager at Creative Solutions (2020-11 – 2021-09)
- Lead internal project meetings to provide updates to stakeholders on progress against critical paths and milestones, key operational and financial measures, and risk assessments.
- Planned and directed the work of project teams and cross-functional support teams, acting as the main point of contact for internal teams and project stakeholders.
- Established and managed the project budget to achieve projected financial objectives, tracking costs, analyzing, and resolving budget shortfalls.
- Coordinated resource allocation across multiple projects, optimizing team performance and productivity.
- Established key performance indicators to track project success and drive accountability across teams.
Senior IT Project Manager at Dynamic-Pro Inc. on-site WMATA (2018-08 – 2019-08)
- Managed client relationships and communication among various stakeholders' agency-wide to plan, prioritize, and assess the readiness of capital projects for fiscal year funding.
- Provided consulting services to departments in the areas of strategic planning and implementation and organizational interventions.
- Ensured projects and programs were proceeding according to scope, schedule, budget, and quality standards.
- Tracked implementation process, seeing through action items, identifying solutions to barriers and escalating risks as appropriate.
- Led cross-functional teams to deliver IT projects on time and within budget.
- Developed project plans, timelines, and resource allocation strategies for multiple initiatives.
Senior Program Manager at Governmentcio (2017-02 – 2017-11)
- Directed team in providing functional planning, technical support, and Software Quality Assurance testing for the eHealth enhancement project to help Veteran Affairs reach its initiatives.
- Successfully deployed and implemented Veteran Health Information Exchange and Virtual Lifetime Electronic Records.
- Managed client projects from concept to launch while monitoring project resource allocation, hours and burn reports and provide on-going project budget, status, and risk management reports to clients.
- Managed project timelines and communicated with management staff and clients to ensure project progress satisfactorily.
- Prepared manpower staffing plans, including skill and labor mix, to support contract operations.
- Facilitated stakeholder communication, leading to improved alignment between business objectives and program goals.
- Managed cross-functional teams to deliver high-quality products within scope and budget constraints.
Program Manager at Technatomy Corporation (2012-10 – 2016-11)
- Effectively planned and delegated daily tasks, evaluated team and individual performance, and participated in award and recognition recommendations.
- Directed teams on the Health Data Interoperability Program, created metrics, defined objectives, and created a dashboard for data sharing between departments.
- Delivered comprehensive joint program, project, and technical management on DoD/VA delivery of health, benefit, and personnel info exchange capabilities.
- Supported development and launch of Veteran Affair Health Connect Exchange gateway tool to facilitate exchange of patient data between VA hospitals and healthcare partners.
- Led cross-functional teams to develop and implement strategic program initiatives.
Senior Program Manager at Whitney, Bradley, Brown, Inc. (2010-06 – 2012-09)
- Provide all project management services for the implementation, including project planning, resource planning and management, communication plan, risk analysis, securing of support needed from other departments and project budgeting.
- Led a team of software developers working on My HealtheVet web Redesign project which allowed for the use of new, open-source frameworks and tools to re-architect the current MHV technology platform.
- Supported the successful completion of large-scale enterprise to enterprise Identity and Access Management Solutions in support of Veteran Affairs initiative to modernize the current Vista Electronic Health Record system.
- Participated in requirements gathering, design system integrations, overseeing development, deploying, testing, operating, and maintenance in support of Directory of Identity and Access.
- Led cross-functional teams to deliver complex projects on time and within budget.
- Developed project plans, timelines, and resource allocation strategies to enhance operational efficiency.
Program Manager at Endless Solutions on-site Amtrak (2008-02 – 2009-12)
- Delivered presentations to communicate project portfolio summary meetings, monitored project schedules, and created documentation.
