LDRM Unit Manager - Consular Center - Williamsburg, KY
(2024-09)
- Lead, coach, and develop a workforce of more than 50 employees, fostering a culture of accountability, continuous learning, and high performance.
- Design, coordinate, and deliver onboarding and ongoing training programs for new and existing employees.
- Develop SOPs, instructor guides, job aids, and training documentation to standardize processes across the department.
- Evaluate employee performance and identify training opportunities through quality assurance reviews and operational metrics.
- Partner with leadership to implement process improvements that enhance productivity, employee engagement, and service quality.
- Facilitate classroom and one-on-one instruction while mentoring supervisors and employees in technical procedures and compliance requirements.
- Prepare presentations and performance reports for senior leadership to support strategic decision-making.
LDRM Supervisor - Consular Center - Williamsburg, KY
(2023-08 - 2024-09)
- Supervised daily operations while onboarding, training, and coaching new employees.
- Developed and updated training materials and job aids to improve consistency and knowledge retention.
- Conducted quality assurance reviews and used performance data to identify skill gaps and coaching opportunities.
- Delivered individual and group training sessions on facial recognition systems, compliance requirements, and best practices.
- Recommended process improvements that increased operational efficiency and employee performance.
LDRM General Clerk 1 - Consular Center - Williamsburg, KY
(2023-01 - 2023-08)
- Full Certification awarded
- Analyze images while upholding high quality of product and high quantity of production
- Keep awareness during production hours for continuous updates through email and chat communications from supervisor(s)
- Responsible for communicating with the supervisor(s) in charge to ensure timeliness and preparedness for both administrative and production purposes (i.e absences, medical leave, military leave, training needs etc.)
- Responsible for timeliness and quality to advance as a team and individually pass certifications and contractual requirements
- Responsible to input daily counts, worked times, and any other labor recordings that are applicable for records and approval through both app systems provided by KCC
- Ensure all annual training requirements are up to date and completed before due dates
Geospatial Imagery Analyst - US Army (Active Duty & Reserves) - Augusta, GA
(2020-01)
- Currently hold a Top Secret security clearance
- Responsible for briefing areas of topics for working groups or formal meetings
- Responsible for producing advanced geospatial intelligence imagery products by exploiting data from satellite imagery and airborne systems to support military operations. (Use various Computer functions, producing PowerPoint productions, map printer systems, and GIS software.)
- Conduct office responsibilities while adhering to regulations, policies, and procedures to ensure all requirements for communications in special security operations within an SCI telecommunications facility
- Establish and maintain sensitive reference files in support of analytical efforts
Information Security Manager - US Army (Active Duty) - Fort Campbell, KY
(2020-11 - 2022-10)
- Perform management and administrative functions within a Sensitive Compartmented Information Facility (SCIF).
- Manage the operation of the Joint Personnel Adjudication System(JPAS), Joint Deployable Intelligence Support System (JDISS), and Personnel Security Investigation Portal. (Department of Defense database for security clearance track records).
- Conduct training for new subordinates in the Joint Personnel Adjudication System, Joint Deployable Intelligence Support System, and Personnel Security Investigation Portal.
- Ensure junior subordinates understand the investigative scope and regulatory requirements for different security clearance levels to grant intelligence information access.
- Report to senior officers soldiers clearance status of all soldiers within the unit.
- Follow all regulations, policies, and procedures within the Department of Defense
- Assisting and engaging with military leadership officers in command, senior soldiers, and junior soldiers to verify all personnel security clearances are current and up to date.
- Track all unit soldiers' security clearances and report any negative actions or events that can harm their clearance eligibility.
- Establish and maintain sensitive reference files.
Talent Acquisition Manager - 7 Eagle Group - Remote
(2022-04 - 2023-01)
7 Eagle Group is a recruiting firm that focuses on helping the military community (i.e., transitioning military, veterans, and military spouses) find employment in IT, Cybersecurity, and other software engineering positions across the US.
- Responsible for supervising employees and assigning duties to ensure weekly goals are met.
- Fulfill a temple recruiting process for employees to follow and meet the needs of our clients.
- Training junior subordinates to utilize and develop new processes for recruiting methods, i.e., CRM/ Applicant Tracking Systems, LinkedIn Recruiter, Indeed, and email campaigns.
- Responsible for coordinating and scheduling phone interviews and live video interviews.
- Build relationships and liaise between clients, subordinate employees, and leadership.
- Collaborate with leadership for the best-recruiting process per client needs.
- Participate in video conferences with leadership, prospective clients, and established clients.
- Research new businesses for new outreach opportunities.
- Provide weekly reports of employees' progress and successes.
Substitute Teacher - Whitley County Board of Education - Williamsburg, KY
(2018-08 - 2020-01)
- Educate students of all ages between K-12.
- Provide instructional materials along with creating and encouraging a healthy learning atmosphere.
- Responsible for the well-being of students.
- Advise and maintain order within the classroom.
