Monitor Tech at Baptist Health IT Beach Blvd-Central (2025-01 – Present)
- Continuously monitors patients heart rhythms
- Immediately notifies RN for heart rhythm changes and heart rate and documents it accordingly
- Produce rhythm strips for telemetry patients
- Knowledge with Epic and HIPAA compliance
Optician at Jax Vision Care Downtown (2023-03 – 2025-01)
- Frame/ lens selection with patients
- Advanced knowledge of Optical insurance, (ex: VSP, Versant, Eyemed, Spectera)
- File eye exam, frames, lenses through insurance/lab
- Experience working with Crystal EMR
- Meet with Eyewear Sales Reps to replenish eyewear supply for board
- Oversee eyeglass department at Downtown location
Eyeglass Manager/Ast Store Manager at National Vision (2022-09 – 2023-03)
- Drives, monitors, and achieves profit, sales and performance goals
- Monitors retail operating costs, budgets, and resources
- Optimizes and oversees the eyeglass department to ensure efficiency and compliance
- Identifies areas of opportunity and creates an action plan for improvement
- Handles customer complaints and issues
- Leads and coaches associates towards the attainment of sales and customer service goals
- Supervises staff to ensure the timely completion of day-to-day functions
- Store Key Holder
- Cash and Deposit Handler
Office Manager at Patrick L. Reardon, O.D. (2016 – 2021-12)
- Management of 5+ employees in an office environment. Provider credentialing
- Advanced knowledge with Vision/Medical Insurances (ex. VSP, Eyemed, Versant, Humana, Medicare, Medicaid, etc)
- Expert on all optical lenses and coatings
- Purchaser for luxury and designer eye glassware. (Luxottica, Kering, Safilo, etc.)
- Determining prices for standard eyeglass frames, luxury frames, lenses, all lens styles and advanced coatings, and contact lenses of all brands
- Meetings with eyewear and lens sales representatives to make executive decisions for the practice
Optometric Assistant/Insurance Coder at Patrick L. Reardon, O.D. (1994-08 – 2016)
- Vision/Medical Insurance coding
- Vision/Medical EOB specialist
- Provider Credentialing
- Finances
- Frames / lens selections with patients
- Advanced optical knowledge including lens optics, lens styles, lens coatings
- Neutralize lenses with manual Lensometer
- Advanced knowledge and experience in optometry
- Medical terminology
- Customer service and patient satisfaction
- Knowledge and experience with soft and hard contact lenses
