First Stop Lab Assistant - Valencia College - Orlando, FL
- Guided students through registration, documentation, and campus resources both in person and over the phone
- Banner navigation skills
- Collaborated with student leaders and offices to support student needs
- Provided accurate information while delivering student-centered customer service
Orientation Leader - Valencia College - Orlando, FL
(2022 - 2023)
- Welcomed and guided up 120 new students a month through orientation programs
- Assisted in campus tours and facilitated new student activities/events
- Built positive relationships with families and connected them to campus resources
- Collaborated with fellow student leaders and staff
Part-Time Nanny - Self-employed - Orlando, FL
(2023 - 2023)
- Provided attentive care for up to 4 kids while maintaining a safe and engaging environment
- Established consistent afterschool/evening routines
- Planned enrichment activities including park outings, pool days, crafts, and educational play
- Prepared meals and snacks
- Built trusting relationships with both children and parents
- Communicated with multiple families to understand individual childcare needs
Childcare Assistant - Georginas Daycare - Orlando, FL
(2018-05 - 2021-08)
- Managed meal preparation and serving of 14 children
- Managed checking in and check-out while communicating with parents
- Maintained a structured environment by reinforcing schedules, transitions, and age-appropriate expectations
- Addressed behavioral challenges and promoted positive peer interactions
- Led age-appropriate games, crafts, and educational activities
Crew Member - Purple Ocean - Orlando, FL
(2022-05 - 2022-08)
- Rotated between multiple stations including cashier, beverage preparation, bowl preparation, grill, and back of the house tasks while maintaining efficiency in a fast-paced environment
- Managed point-of-sale transactions with 50-100 people both online and in person
- Positively resolved customer complaints
- Maintained food safety and sanitation standards
