Carolina Vulf

Compassionate and dedicated Registered Nurse with 6+ years of case and care management experience, including remote telephonic case management, complex medical condition management, inpatient case management, and care coordination. Experienced in comprehensive assessment, individualized care planning, medical record review, patient education, treatment coordination, and collaboration with physicians and interdisciplinary teams. Strong background in medical-surgical, telemetry, home health, chronic disease management, patient advocacy, motivational interviewing, and high-volume caseload management.

Skilled at identifying barriers to care, supporting recovery and functional goals, escalating clinical concerns, and maintaining timely, accurate documentation.

Remote Nurse Case Manager at Anthem, Inc. (2022-08 – 2026-04)

• Conducted comprehensive telephonic assessments to identify clinical needs, functional concerns, treatment goals, psychosocial barriers, and opportunities for intervention.
• Developed, implemented, and monitored individualized care plans for members with complex and chronic medical conditions; adjusted interventions based on progress and changing needs.
• Reviewed medical records, diagnoses, medications, treatment plans, utilization, and clinical information to support appropriate care coordination and timely follow-up.
• Collaborated with physicians, specialists, facilities, and interdisciplinary teams to coordinate services and promote continuity, recovery, and effective use of healthcare resources.
• Educated members on diagnoses, medications, warning signs, treatment recommendations, post-hospital care, and self-management strategies using clear, patient-centered communication.
• Identified barriers to care and connected members with appropriate healthcare and community resources while advocating for access to needed services.
• Managed a high-volume caseload while maintaining timely documentation, outreach, follow-up, and compliance with established case-management workflows.

Remote Telephonic RN Care Manager at AMC Health (2020-05 – 2022-08)

• Provided remote telephonic care management and clinical monitoring for patients with chronic and complex health conditions.
• Evaluated symptoms, biometric trends, treatment adherence, and changes in condition; escalated concerning findings to providers and facilitated timely intervention.
• Used motivational interviewing and patient education to strengthen engagement, medication adherence, self-management, and achievement of individualized health goals.
• Coordinated care with providers and support services, addressed barriers to treatment, and documented assessments, interventions, and outcomes in the electronic record.

RN Case Manager at HCA Aventura Hospital (2019-11 – 2020-04)

• Managed an inpatient caseload of approximately 22-40 patients, coordinating care across complex medical needs, discharge planning, and transitions of care.
• Collaborated with physicians, nursing, therapy, social services, patients, families, and post-acute providers to facilitate safe and efficient care plans.
• Reviewed clinical status and treatment needs, identified barriers to discharge, coordinated services and resources, and advocated for appropriate patient-centered care.

Remote Telephonic RN Care Manager at AMC Health (2018-06 – 2019-06)

• Performed telephonic assessments and remote clinical follow-up for patients requiring ongoing chronic-disease support and care coordination.
• Monitored patient-reported symptoms and biometric data, reinforced treatment plans, provided education, and communicated clinically significant findings to providers.
• Built therapeutic relationships through consistent outreach, active listening, and goal-focused coaching while maintaining accurate clinical documentation.

Medical-Surgical RN at Broward Health North Hospital (2015-10 – 2017-03)

• Delivered direct nursing care to adult medical-surgical patients, including assessment, medication administration, IV therapy, wound care, and interdisciplinary care coordination.
• Recognized changes in condition, prioritized interventions, communicated with providers, and educated patients and families regarding treatment and discharge needs.

Telemetry RN at HCA Aventura Hospital (2009-11 – 2015-02)

• Provided care for patients with cardiac and complex medical conditions, including telemetry monitoring, cardiac/IV medications, EKGs, and rapid response to clinical deterioration.
• Coordinated care with physicians and interdisciplinary teams and participated in emergency response and Code Blue situations.

Home Health RN (Freelance) at Confident Care of Florida Corp (2009-11 – 2012-02)

• Completed home-based assessments, medication and disease-management education, wound and line care, OASIS documentation, and coordination with physicians and home-health services.
• Promoted safety and continuity of care in the home and supervised home-health aide services as appropriate.

Medical-Surgical RN at Memorial Healthcare System (2006-06 – 2009-10)

• Provided comprehensive medical-surgical nursing care, including patient assessment, medication administration, IV therapy, blood products, wound care, and discharge education.
• Collaborated with the interdisciplinary team to address changing clinical needs and support safe transitions of care.

Bachelor of Science in Nursing – University of West Florida

Associate of Science in Nursing – Broward College