Caroline Cece Pike

Results-driven hospitality and beverage professional with 8+ years of experience leading restaurant and bar operations, developing guest relationships, increasing sales, and managing high-volume beverage programs. Proven success driving revenue growth, training teams, coordinating vendor partnerships, and creating exceptional guest experiences. Seeking to shift operational expertise in hospitality and industry knowledge into a new industry.

Manager – Facilitated Opening - Bayou Sara Brewing Company

(2025-08)

• Led and executed the opening of a new brewery operation from the ground up including vendor establishment, policies, and procedures
• Developed beverage and food program and implemented strategies to maximize profitabilility and guest engagement
• Managed inventory and purchasing to optimize costs and product availabilty
• Oversaw all hiring, training, and development of a 28 person staff while maintaining high service standards
• Acted as primary contact for guest inquiries, private events and community events and guest success
• Worked collaboratively with owners and other management to support revenue growth initiatives with promotions, events, menu transitions, etc.

Beverage Director/Assistant General Manager - Soji: Modern Asian

(2022-08 - 2025-08)

• Advanced from Bartender to Beverage Diretor and Assistant General Manager through demonstrated leadership and performance
• Directed beverage operations, supplier relationships, and purchasing decisions for a high-volume restaurant
• Collaborated with Sales Representatives and vendors to select products, negotiate pricing, and maintain inventory levels
• Increased beverage sales through menu development, staff education, and guest engagement initiatives
• Built and maintained strong relationships with guests and sales representatives which contributed to personal business growth, repeat business and revenue growth
• Managed payroll, scheduling, forecasting, and operational reporting
• Trained and mentored 15 Front of House staff on product knowledge, upselling techniques, and customer service excellence

Bartender/FOH Manager - BRQ Seafood and BBQ

(2017-11 - 2020-07)

Senior Sales Ambassador/Sales Floor Leader - Lush Fresh Handmade Cosmetics

(2020-07 - 2022-08)

High School Diploma - Saint Michael the Archangel High School (2011-08 - 2015-05)

Small Business Management and Entrepreneurship - BRCC/Louisiana State University (2015 - 2020)