Medical assistant at Serene Health OB/GYN (2025-09 – Present)
- Patient Care Role: Assisted physicians in gynecological examinations, procedures, and patient care.
- Patient Information Handling: Collected and documented vital signs, medical histories, and chief complaints.
- Clinical Environment Preparation: Prepared examination rooms, sterilized instruments, and prepared laboratory samples.
Medical Assistant / Internship at Gomez Surgical (2024-01 – 2025-04)
- Assisted physicians and nurses with patient examinations and procedures.
- Took and recorded vital signs, including blood pressure, pulse, and temperature.
- Collected patient history and documented information in electronic medical records (EMR).
- Prepared examination rooms and ensured medical supplies were stocked.
- Educated patients on medication instructions and post-visit care.
- Scheduled appointments and assisted with front-desk administrative tasks.
- Maintained confidentiality and followed HIPAA regulations.
Scheduler / Receptionist at Unique imaging (2024-03 – 2024-12)
- Patient scheduling, providing office address and hours.
- Scheduling them for the suitable time and date.
- Patient communication, explaining exams and necessary instructions to do certain exams.
- Patients check in, scan in their Ids and verify insurance.
- Documentation and record keeping. Collecting patient documents and scanning into their proper charts.
- Coordination with Radiology Staff. Any patient needs or certain documentations that the technicians are needing to complete the appointment.
- General office maintenance. Making sure the lobby is clean. Managing office supplies. Provide general administrative support as needed.
- Compliance and Reporting. Following office protocols. Assist with data collection.
Concierge at Oakmonte Village of Davie (2024-01 – 2024-03)
- Provided personalized assistance to residents, facilitating daily activities such as appointment scheduling and transportation arrangements.
- Delivered exceptional customer service by addressing residents' inquiries and concerns promptly and courteously.
- Served as a liaison between residents, families, and staff, ensuring effective communication regarding policies and facility updates.
- Monitored facility safety and security, fostering a comfortable and secure environment for residents.
- Assisted residents in accessing community resources, healthcare services, and support systems.
- Maintained accurate records and managed schedules to support administrative operations.
Server at Crazy Crab (2023-03 – 2023-11)
- Provided exceptional customer service by taking orders, serving food and beverages, and ensuring a positive dining experience for guests.
- Maintained knowledge of menu items, daily specials, and restaurant promotions to enhance guest experience.
- Collaborated with kitchen staff to ensure timely and accurate food preparation and delivery.
- Managed multiple tables simultaneously while maintaining attention to detail and efficiency during peak hours.
- Processed payments and handled cash transactions accurately, following all cash handling procedures.
- Maintained cleanliness and organization of the dining area, ensuring compliance with health and safety regulations.
Veterinary Assistant Lead at ER Speciality Animal Hospital (2022-06 – 2023-02)
- Assisted in restraining animals during examinations or treatments.
- Restrained animals for veterinary examinations, treatments and procedures.
- Prepared food for hospitalized patients according to individual needs.
- Cleaned and maintained kennels, animal holding areas, examination, or operating rooms, and animal loading facilities to control spread of disease.
Receptionist at Pet Paradise (2021-11 – 2022-06)
- Greeted visitors warmly and ensured they had a positive experience.
- Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions.
- Checked visitors in and directed them to their suites.
- Conducted pre-boarding vaccinated checks.
- Developed strong relationships with clients through excellent customer service skills.
- Responded to questions from patrons and provided information about animals, such as behavior, habitat, breeding habits, and facility activities.
Hostess at Salt Life Food Shack (2021-03 – 2021-10)
- Greeted customers and provided them with menus.
- Answered phone calls to take reservations and address guest questions and concerns.
- Assisted in seating guests and managing the wait list.
- Supported servers and bussers through high-volume shifts with food running and table clearing.
- Maintained clean and neat workplace and dining room area.
- Monitored restaurant activity to determine seating and dining flow.
Hostess at Imasa sushi (2019-01 – 2020-06)
- Greeted guests and seated at tables or in waiting areas.
- Helped with seating arrangements, menu selections, and special requests of customers.
- Assisted other restaurant workers by serving food and beverages and bussing tables.
- Demonstrated excellent customer service skills to ensure a pleasant dining experience.
- Greeted customers and provided them with menus.
