Data Entry Clerk at Alamo Aircraft LTD (2018-06 – 2020-06)
- Accurately enters data (Quotes) into corresponding fields.
- Research and verify information of the quoted item.
- Complete forms that are required by the customer to verify the manufacturer and the condition of the item to include photos and labels.
- Respond to customers' emails and phone requests in a timely manner.
- Assists other departments as needed.
Service Department Dispatch at Beckwith Electronic Engineering Company (2016-10 – 2018-06)
- Answer incoming service, warranty and quarterly maintenance calls.
- Schedule and coordinate service calls with customers and service technician.
- Prioritize reported problems in order of importance and severity.
- Keeps record of all service calls and ensures calls are completed in a timely manner.
- Order equipment and parts to include following up with customer and supplier to ensure work order is completed in a timely manner.
- Assist customers with Alarm issues over the phone.
- Review Fire Alarm reports weekly and if a site has received a trouble signal, inform customers and if needed schedule a service call.
Service Department Administrative Assistant at Beckwith Electronic Engineering Company (2016-10 – 2018-06)
- Answer all incoming calls in a timely manner.
- Enter the customer details into excel worksheet and inform the dispatcher of the call.
- Review fire alarm reports weekly and if a site has received a trouble signal, inform customer and if needed schedule a service call.
- Create invoice for service calls. Ensures all information is correct to include researching warranty and service agreements.
- Review reports on service calls that are not closed, research and follow up with technicians and customers so that work orders can be closed and invoiced.
Purchasing Administrative Assistant at Beckwith Electronic Engineering Company (2015-05 – 2016-02)
- Processed requisitions and send purchase orders in a timely manner, ensure data is entered correctly.
- Email, fax purchase orders to suppliers with documentation if needed. Following up and ensuring purchase order was received.
- Answer all emails and phone calls in a timely manner to ensure the product is received in a timely manner, items are for new job installations.
- Inform the Sales Manager of any issues immediately to ensure there are no delays in construction.
- Help the Accounting Department as needed.
- Ordered baby monitor supplies under contract requirements. This item is a life threatening and requires great detail. Created a log with details of dates and notes. Date the PO was sent to vendor, date of PO being received by vendor and followed up with a ETA date.
Administration Assistant at UT Health Science Center (2014-01 – 2014-03)
- Answered all incoming call.
- Ensured all office supplies are in stock for department needs.
- Scheduled meetings and training for the department to include making copies, scanning documents, creating table name plates and ordering catering. Ensured all items that are needed for the meeting and training events for students are available for the professor.
- Processed invoices for payment.
- Processed expense reports to include collecting all documents and receipts of travel expenses. Enter data into accounting software and upload scanned receipts.
- Arranged hotel, airline accommodations for professors to include payment of special events.
Sr. Administrative Assistant at Pratt & Whitney Military Aftermarket Services (1999-06 – 2013-11)
- Responsible for processing all purchase order requisitions for office supplies, furniture and any other items required to support the company's needs.
- Follow up on all orders to ensure items are received in a timely manner.
- Processed invoices for payment to include data entry, research and verify items were received.
- Labor Coordinator duties, entered time and made corrections to include sick time, vacation time and pay adjustments. Create weekly reports to ensure employees time is correct. Create employee time reports as requested by department managers.
- Back up to the Human Resources Manager to include New Hire Orientation and issues with payroll.
- Back up to General Managers Sr. Administrative Assistant to include greeting all visitors, answering all incoming calls, informing all visitors of safety requirements.
- Chair on the Training Committee & New Hire Team.
Human Resource Administrative Assistant at Pratt & Whitney Military Aftermarket Services (1999-06 – 2013-11)
- Managed and maintained all employee files, temp & interns.
- Initiate new hire and termination process.
- Reviewed & selected resumes for open positions internal and external. Phone interviews for selected potential candidates.
- Labor Coordinator duties, entered time and made corrections to include sick time, vacation time and pay adjustments. Create weekly reports to ensure employees time is correct. Create employee time reports as requested by human resources manager or department manager. Labor Coordinator for other sites.
- Processed and reviewed all employee background reports and notified HR Manager of any inconsistencies.
- Organized & scheduled tours, conferences and meetings on and off site.
- Arranged hotel, car rental and airline accommodations for employees.
- Create security bandages for employees, temps, government employees and contractors. To include maintaining records and ensuring documents are up to date.
- Responsible for answering all incoming calls & greeting visitors.
- Scheduled, managed and input all training for multiple sites.
- Assist other sites not located in Texas as needed with any questions and concerns regarding any HR and Labor Coordinator related issue.
- Responsible for the distribution of company mail.
- Maintained the front office to ensure the area is clean and well stocked with forms and needed supplies.
- Assist another site with labor corrections, manually entered time worked on specific parts as the system was unable to do so.
- Chair on the Training Committee.
