Accounts Payable/Accounts Receivable Associate I – Recoupment - NORIDIAN HEALTHCARE SOLUTIONS - Fargo, ND
(2022-11 - 2026-01)
- Investigated account discrepancies to identify root causes, determine appropriate resolution, and support accurate transactions.
- Processed and analyzed high-volume transactions in a healthcare environment upholding accuracy and established processing requirements.
- Performed account research, reconciliation, and review to identify outstanding balances, discrepancies, and recovery opportunities.
- Facilitated recoupment and recovery activities by researching transaction history, documentation, and account information.
- Verified account information for accuracy and compliance with established procedures and requirements.
- Examined discrepancies and coordinated timely resolution of account issues.
- Maintained detailed documentation and electronic records supporting research, account activity, and resolution efforts.
- Partnered with internal teams to research and resolve account issues within established deadlines.
- Managed time-sensitive work ensuring attention to detail and accuracy across multiple transactions and accounts.
- Leveraged transaction, reporting, and electronic document management systems to research and document account activity.
OFFICE MANAGER - CHEMICAL CLEANING SPECIALISTS - Chesapeake, VA
(2011-08 - 2022-11)
- Oversaw day-to-day office and financial operations, including billing, payment processing, account maintenance, transaction entry, and administrative support.
- Processed customer and vendor transactions while maintaining accurate records and supporting timely financial reporting.
- Executed customer and vendor transactions while maintaining accurate records and supporting timely financial reporting.
- Addressed account discrepancies, billing issues, and payment inquiries, coordinating resolution with customers, vendors, and internal personnel.
- Managed financial documentation, records, and supporting information to ensure accurate and organized account activity.
- Fully managed accounts receivable activities, including billing, payment tracking, account research, and discrepancy resolution.
- Fully managed accounts payable activities, including invoice processing, vendor documentation, payment preparation, and account maintenance.
- Generated reports and maintained transaction data utilized for monitoring financial and operational activity.
- Supported month-end and year-end financial processes through precise transaction entry, reconciliation, documentation, and record maintenance.
- Identified opportunities for enhancing administrative and financial processes, implementing practical workflow improvements.
- Navigated competing priorities and time-sensitive administrative and accounting responsibilities while maintaining accuracy and confidentiality.
- Maintained comprehensive business records and documentation associated with company operations, financial activity, and contractual obligations.
AP/Price Protection & Rebate Specialist - EURPAC HOME ENTERTAINMENT - Virginia Beach, VA
(2006-11 - 2009-09)
- Processed and researched Accounts Payable transactions, price protection claims, rebates, and associated financial activities.
- Reviewed invoices, account information, pricing, and supporting documentation to detect discrepancies and ensure accurate processing.
- Investigated vendor and customer account issues and resolved discrepancies through detailed transaction analysis and supporting documentation.
- Maintained precise records of AP activity, rebates, claims, adjustments, and related financial transactions.
- Conducted account reconciliation and transaction research to identify and resolve outstanding issues.
- Communicated with internal departments and external business partners regarding payment, pricing, rebate, and account discrepancies.
- Ensured accurate and timely processing of high-volume financial transactions, meeting established deadlines.
