Carrie Paxton

Customer-focused sales and service professional with experience helping customers understand their options, resolve account issues, and make confident decisions. Background includes account management, technology services, furniture sales, financing, and energy sales.

Sales Associate - Ashley Furniture

(2025 - 2026)

• Helped customers choose furniture and products that fit their needs and preferences.
• Explained financing options clearly and guided customers through the purchase process.
• Listened to customers, answered questions, and helped make the buying experience comfortable and straightforward.

Account Manager - T-Mobile

(2024 - 2025)

• Helped customers change phone numbers, switch and upgrade phone lines, and manage account services.
• Set up and assisted with routers and other service-related needs.
• Listened to customer concerns, explained options, and helped customers choose services that fit their needs.
• Made customers feel comfortable while walking them through account and service changes.

Energy Sales Representative - Response Power

(2023 - 2024)

• Assisted customers with energy service options and explained plans clearly.
• Answered questions and helped customers choose services based on their needs.
• Provided a friendly, customer-focused experience while explaining service options.

Sales Representative - Major Energy

Earlier experience

• Assisted customers with energy service options and answered questions about available plans.
• Built customer relationships through clear communication and service-focused sales.