Carrie Sowers

Leadership experience in short periods of time I advance into rolls that allow me to teach others. Case management experience with my advantage of being in the TEEM program I was able to allow my skills to help others. Behavioral-Health experience with my background has given me the ability of identifying quickly how to support needs and challenges. Strong communication with co-workers, supervisors and outside facilities while keeping important information organized.

Intake Coordinator - Catalyst Behavioral Health - Oklahoma City

(2024-06)

• Coordinated patient intake workflows, ensuring accurate demographic, insurance, and referral data entry.
• Verified eligibility and benefits, resolving coverage issues before behavioral health service initiation.
• Scheduled assessments and follow-up appointments, aligning provider availability with client needs.

Assistant manager - Catalyst behavioral services - Oklahoma City

(2025-04 - 2026-06)

• Time management
• Supervised daily client service operations and ensured compliance with behavioral support protocols.
• Coordinated staff schedules, coverage needs, and task assignments to maintain consistent service delivery.
• Trained new team members on documentation standards, client confidentiality, and workplace procedures.

Hospital technician - Agiliti Health - Oklahoma City

(2024-03 - 2025-04)

• Tracked inventory, serial numbers, and service records using equipment management systems.
• Coordinated with clinical staff to fulfill urgent equipment requests and replacements.
• Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.

Case Manager, PRSS - TEEM - Oklahoma City

(2020-02 - 2023-07)

• Facilitate classes with clients
• Reviewed caseload priorities and adjusted outreach efforts to improve follow-up and service continuity.
• Resolved service delays by escalating barriers and connecting clients with timely program support.

Case Manager 2 - Cherokee Nation (2024-01)

Culinary Arts - Talking Leaves Job Corps (2000-07)

Culinary Arts - Culinary Arts Training Institute (2026-08)