Casandra Lane

Experienced administrative and customer service professional with over 14 years supporting senior leadership through strategic coordination, event management, and executive travel planning. Skilled in vendor negotiation, stakeholder collaboration, and delivering exceptional client experiences. Proven ability to manage multiple priorities efficiently while maintaining professionalism and fostering strong relationships across diverse teams.

EXECUTIVE ASSISTANT at BMO BANK (2014-05 – 2026-01)

• Coordinate executive meetings and travel to optimize leadership efficiency and engagement.
• Manage correspondence and communications to support team productivity and clarity.
• Oversee premium ticket distribution ensuring timely and accurate allocations.
• Collaborate with vendors and stakeholders to deliver seamless crossfunctional initiatives.
• Negotiate contracts and resolve issues to meet tight deadlines and business needs.
• Compile and consolidate reports to inform leadership decisions effectively.

ADMINISTRATIVE CSI COORDINATOR at ROOSEVELT UNIVERSITY (2012-03 – 2014-04)

• Coordinated campus events and leadership programs enhancing community engagement.
• Managed communications and website content to support departmental goals.
• Oversaw purchasing and vendor relations ensuring timely operational support.
• Trained student employees fostering a collaborative and serviceoriented team.
• Served as primary contact delivering exceptional service to students and faculty.

BUSINESS ADMINISTRATION – COLLEGE OF DUPAGE

BUSINESS ADMINISTRATION – JONES COLLEGE