Casey Gaspar

Restaurant management professional with over a decade of experience leading high-performing teams and optimizing operations in dynamic dining environments. Demonstrates exceptional skills in detail orientation, problem-solving, and communication, with a proven track record of enhancing guest experiences and boosting customer loyalty. Committed to innovative leadership and fostering a culture of collaboration and transparency to drive future success in the hospitality industry.

Assistant Restaurant and Bar Manager - The Whitby Hotel - New York City

(2024-03)

• Coordinate with general manager on daily operations to enhance guest satisfaction and streamline service.
• Resolved guest complaints efficiently, boosting customer satisfaction.
• Payroll and Scheduling for 65 employees and 4 Floor Managers.
• Coordinate with Bar Manager to ensure a seamless transition for Seasonal Menu changes.
• Fostered a culture of open communication, strengthening team dynamics and ensuring seamless service delivery.

Lead Bartender - UVA Restaurant - New York City

(2023-05 - 2024-03)

• Leads cocktail program for 500+ covers, enhancing guest experience and team collaboration.
• Develops unique cocktail recipes that boost guest engagement and elevate the dining experience in a high-volume setting.
• Optimizes bar operations, leading to improved service efficiency and a seamless customer experience in a bustling environment.

Bar Manager - Granada Hotel - San Luis Obispo, Ca

(2023-05 - 2023-05)

• Oversaw executive leadership, company training, and public relations with media.
• Developed intensive, ambitious business strategies, short-term goals, and long-term objectives.
• Fostered change in company culture to be more open, transparent, and accountable.
• Developing, mentoring, leading, and managing a high-performing, cohesive team.

Bar Manager/ Floor Manager - Novo - San Luis Obispo, Ca

(2014-08 - 2021-09)

Providing superior customer service and communication to our guests and to enhance customer satisfaction and increase revenue, reputation and profitability.

• Oversaw budgeting and forecasting with precision, enabling accurate financial planning and strategic decision-making.
• Streamlined inventory management processes, reducing waste and ensuring optimal stock levels, directly impacting cost efficiency.
• Led team to deliver exceptional service, boosting guest satisfaction and loyalty in a dynamic environment.

Certified Massage Therapist - California Holistic Institute, San Luis Obispo, Ca

Associates - Mathematics - Cuesta College

Introductory Class - Court of Master Sommelier