Account Manager - Games Workshop PLC
(2022-10 - 2026-07)
- Managed an account bases consisting of anywhere from 80-120 unique independent retailers
- Advise and recommend best product lines created by Games Workshop to carry within their retail locations
- Provide guidance on how to increase sales for company product line based upon their unique clientele base
- Troubleshoot and provide solutions for any products quality or shipping issues that my accounts may encounter
- Consistently achieved over a 90% success rate across all measurables within company
Sales Administrative Support - OrbCOMM
(2018-02 - 2018-07)
Contract position
- Assisted in converting sales process of new acquisition in line with standing internal procedure
- Acted as liaison between onboarding sales agents and Business development representatives and existing client base
- Worked as support to both sales agents and customers to fulfill order requirements as well as ensure compatibility of legacy systems with new software launches
Regional Account Manager - Cogent Communications
(2017-05 - 2017-12)
- In a prospecting role worked to identify new business opportunities within a Regional Sales Territory and target market segment of SMB and Mid-Market corporate customers (up to 499 employees)
- Through direct calling, email and other contact efforts worked to identify, qualify, and generate new business opportunities by working directly with key decision makers
- Leveraged consultative and relationship building selling techniques to identify current and future connectivity solutions
Assistant Director of Business Development - Corsec Security - Herndon VA
(2016-08 - 2017-01)
- Led client outreach to approach prospective leads for evaluation towards entering the federal market
- Maintained and expanded client database of current and potential partners
- Identified and evaluated companies for suitability towards federal IT certifications
Northeast Region Sales Manager - Global Surveillance Systems - Chantilly VA
(2015-07 - 2016-08)
- Produced estimates and created sales orders for existing clients
- Assisted clients with surveillance system design and hardware recommendations
- Produced and maintained database of all current and previous customers to adequately service all accounts
Enrollment Consultant - K12 Inc. - Herndon, VA
(2012-03 - 2015-07)
- Consulted prospective families on alternative educational options, eligibility, and required documentation
- Consistently ranked as # 1 of entire enrollment team in terms of hours worked and total closed accounts- accounting for approximately $4.5 million of revenue throughout the peak enrollment season
- Exceeded team and individual quantitative goals in the areas of customer service quality, student retention, documentation requirements, call volume, and workplace productivity
- Efficiently managed a working caseload of over 1,000 families in various stages of the enrollment process
